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Continuous Improvement Manager

4 months ago

Brea, California, United States Danaher Full time

Wondering what's within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.

The Continuous Improvement Manager, known as a DBSL (Danaher Business System Leader) provides support and application of DBS (Danaher Business System) across NACO Client Services by leading initiatives that improve business results in order to meet the requirements of our customers. Facilitate Kaizen events to drive change in a fast paced and "ever changing" environment leveraging their strong interpersonal, professional, and collaborative skills. Drive learnings and work through others at all levels, utilizing a very "hands on", Gemba based approach to applying and teaching DBS.

The individual will work directly with Client Services, Field Sales and organization leaders to continuous improvement consultation and execution leveraging the Danaher Business System (DBS). The individual will interact with peers, leadership, and field employees on a daily basis, building strong partnerships and support for your NACO contract base.

This position is part of the North America Client Services organization and will be Hybrid (local to Brea, CA). At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Non-Technical Customer Support team and report to the Director, Non-Technical Customer Support. If you thrive in a fast paced, leadership role in a diverse global team and want to work to build a world-class Service organization—read on.

In this role, you will have the opportunity to:

  • Champion continuous improvement overall for NACO Client Services
  • Becomes an expert in DBS fundamental tools and be a training and development resource for these tools.
  • Ensures successful kaizen events by installing and ensuring compliance to the kaizen process (includes; (1) planning of kaizens with a dynamic funnel process tied to PD and Daily Management, (2) kaizen execution and (3) sustainment of kaizens).
  • Provide coaching during daily management and help team use the process to identify root causes and countermeasures to close gaps.
  • Promote and facilitate diagnosis of workflow impediments and other waste throughout the business and provide expert counsel on appropriate DBS tools and project management to eliminate them.
  • Provide DBS (danaher business system) and project management consultation to leaders and associates within the NACO Client Services organization to drive continuous process improvement or problem solving.
  • Support ad-hoc analysis of complex data sets to provide decision and analytical support to management by developing and interpreting data.

The essential requirements for this role are:

  • Bachelor's degree in Business or related discipline with 9+ years of experience in Contracting, Customer Support, Finance, Accounting, IT or similar (preferred) OR Master's degree with 7+ years' relevant experience OR Doctoral degree with 4+ years of relevant experience
  • Minimum 2-4 years' experience using process improvement tools or Certified DBSL (Danaher Business System Leader)
  • Strong People Leader and team builder with a track record of creating followership and influencing peers
  • Proven ability to facilitate relationships across company functions (Sales, Service, Customers, Client Services) and ability to triage when applicable. Is a sales advocate &and partner to internal organizations to understand sales issues

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

When you join us, you'll also be joining Danaher's global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.

If you've ever wondered what's within you, there's no better time to find out.