Current jobs related to Field Service Representative - Buffalo, New York - ATS Automation

  • Employment Services Representative

    2 weeks ago

    Buffalo, New York, United States New York State Civil Service Full time

    Job SummaryWe are seeking a highly skilled Employment Services Representative to join our team at the New York State Civil Service. As an Employment Services Representative, you will play a critical role in promoting and providing employment services to businesses and job seekers.Key ResponsibilitiesAssess the skills of workers impacted by layoffs and...

  • College Field Representative Snowbelt

    6 hours ago

    Buffalo, New York, United States Turning Point Full time

    Job Title: College Field Representative SnowbeltTurning Point USA is seeking a highly skilled and motivated individual to join our team as a College Field Representative in the Snowbelt region. As a key member of our field operations, you will be responsible for working with student groups and activists to launch new chapters, maintain established chapters,...

  • Field Sales Representative

    3 weeks ago

    Buffalo, New York, United States Toshiba Full time

    Exciting Career Opportunity:Toshiba, a prominent player in the digital technology sector, is on the lookout for a Field Sales Representative. This position promises a competitive salary structure, performance-based commissions, bonuses, and opportunities for professional growth.Key Responsibilities:Enhance sales performance and expand market presence within...

  • Customer Service Representative

    7 days ago

    Buffalo, New York, United States Randstad Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely...

  • Customer Service Representative

    3 days ago

    Buffalo, New York, United States Randstad Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely...

  • Financial Services Representative

    2 weeks ago

    Buffalo, New York, United States Equitable Services Full time

    About Equitable ServicesEquitable Services is a leading provider of financial solutions, dedicated to helping individuals and businesses achieve their long-term goals. Our team of experienced professionals is committed to delivering exceptional customer service and providing tailored financial strategies to meet the unique needs of our clients.Job SummaryWe...

  • Customer Service Representative

    3 days ago

    Buffalo, New York, United States Rich Products Full time

    Customer Service RepresentativeAt Rich Products Corporation, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our Customer Service & Logistics organization, you will be responsible for providing exceptional service to our customers, brokers, and internal associates.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    2 weeks ago

    Buffalo, New York, United States Rich Products Full time

    **Job Summary**The Customer Service Representative position at Rich Products Corporation is a key role that requires strong communication and problem-solving skills. As a member of our Customer Service & Logistics team, you will work closely with brokers, field sales, distribution centers, and internal associates to provide exceptional customer service and...

  • Customer Service Representative

    2 weeks ago

    Buffalo, New York, United States Buffalo Biodiesel, Inc. Full time

    About the RoleBuffalo Biodiesel, Inc. is a leading provider of biodiesel solutions, and we are seeking a highly skilled Customer Service Representative to join our team.**Company Overview**Buffalo Biodiesel, Inc. is a growing company that specializes in collecting and recycling used cooking oil. With over 18 years of experience, we have established ourselves...

  • Customer Service Representative

    2 weeks ago

    Buffalo, New York, United States Delta Sonic Full time

    About Delta SonicDelta Sonic is a leading provider of car wash and detail shop services, recognized nationally as a Top Place to Work. We take pride in offering a positive work culture and outstanding opportunities for career growth.Job SummaryWe are seeking a Customer Advisor to join our team. As a front-line representative, you will be responsible for...

  • Customer Service Representative

    1 week ago

    Buffalo, New York, United States Pilot Freight Service Full time

    Job SummaryThe Customer Service Agent 2 is a key member of the Pilot Freight Service team, responsible for delivering exceptional customer service to all callers. They answer incoming calls and troubleshoot any issues, providing timely and effective solutions to ensure customer satisfaction.Key ResponsibilitiesAnswer incoming calls and provide excellent...

  • Customer Service Representative

    3 weeks ago

    Buffalo, New York, United States VIA, Visually Impaired Advancement Full time

    VIA, Visually Impaired Advancement is seeking a part-time Customer Service Representative to provide essential communication support within a busy healthcare environment. This role plays a vital part in ensuring smooth operations and exceptional service for patients, visitors, and staff at the Buffalo VA hospital.Key Responsibilities:Direct incoming calls to...

  • Customer Service Representative

    7 days ago

    Buffalo, New York, United States Continental Service Group Full time

    Account Resolution SpecialistWe are seeking a highly motivated and customer-focused Account Resolution Specialist to join our team at Continental Service Group, LLC., d/b/a ConServe. As a key member of our team, you will play a critical role in managing and collecting delinquent accounts in a professional and respectful manner.Key Responsibilities:Obtain...

  • Customer Service Representative

    1 week ago

    Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    {"Job Title": "Customer Service Representative", "Job Description": "Customer Service RepresentativeWe are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, your top priority is guest satisfaction. You will have the opportunity to deliver and create exceptional guest...

  • Customer Service Representative

    7 days ago

    Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    {"Job Title": "Customer Service Representative", "Job Description": "Customer Service RepresentativeWe are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, your top priority is guest satisfaction. Whether you are the first person our guests encounter or you are producing...

  • HVAC Service Representative

    3 weeks ago

    Buffalo, New York, United States NOCO Full time

    About the RoleNOCO Energy Corp is seeking a highly skilled HVAC Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing top-notch service to our valued clients.Key ResponsibilitiesProvide exceptional customer service to clients via phone, email, and chat.Collaborate with clients to resolve...

  • Customer Service Representative

    3 days ago

    Buffalo, New York, United States Wegmans Food Markets Full time

    About the RoleWe're seeking a skilled and enthusiastic individual to join our sub shop team as a Customer Service Representative. As a key member of our team, you will be responsible for creating a positive and welcoming experience for our customers.Key ResponsibilitiesProvide exceptional customer service and build rapport with customersTake and prepare...

  • Customer Service Representative

    1 hour ago

    Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service RepresentativeWe are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons in Williamsville, NY. As a Customer Service Representative, your top priority is providing exceptional guest experiences. You will have the opportunity to deliver outstanding customer service, process food orders, and...

  • Customer Service Representative

    6 days ago

    Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service RepresentativeWe are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons in Williamsville, NY. As a Customer Service Representative, your top priority is providing exceptional guest experiences. You will have the opportunity to deliver outstanding customer service, process food orders, and...

  • Customer Service Representative

    7 days ago

    Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time

    Customer Service RepresentativeWe are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons in Williamsville, NY. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, processing food orders, and maintaining a clean and inviting dining room.Key...

Field Service Representative

4 months ago

Buffalo, New York, United States ATS Automation Full time
Overview

ATS' Global Services team is a dynamic, change-leading team that drives the delivery of value-driven Services to our customers worldwide. Services is a growing component of the overall delivery of value to ATS' customers globally and offers an opportunity for an opportunistic individual to create a well-defined offer structure of high-value service solutions to drive ongoing value.

ATS Automation Global Services is seeking an ambitious Field Service Representative who enjoys traveling, new experiences, and learning opportunities. This role is incredibly important, providing value added services to our customers through the delivery of onsite/remote technical support.

Responsibilities
  • Program and develop control systems using PLC's (Rockwell), PC's (Ignition, etc), servo drives, robots (Fanuc Epson), and other specialized controllers specific to customer requirements utilizing ATS programming structure.
  • Troubleshoot controls and electrical equipment at the customer's facility; execute the necessary adjustments to bring equipment up to running status.\
  • Make programming changes online for retrofitting or upgrading equipment.
  • Report and correct abnormal equipment conditions and inaccurate actions by customer staff.
  • Ensure alignment of customer objectives with on-site work plan.
  • Review/suggest additional tools or equipment to better operate or maintain customer equipment.
  • Make recommendations to repair/replace only items that require repair/replacement.
  • When assigned as a project lead, lead on-site team and communicate with customer and ATS Project Manager.
  • Operate machinery to demonstrate equipment operation and analyze malfunctions.
  • Supervise operators and maintenance workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
  • Consult with engineering personnel to resolve uncommon problems in system operation and maintenance.
  • Troubleshoot & adjust mechanical/electrical/controls equipment.
  • Coordinate third party vendors and assist to resolve technical issues.
  • Complete detailed Service Report for the services provided on a daily/weekly basis.
  • Resolve customer issues through follow-up communication.
  • This is a customer facing role where soft skills are just as important as your programming abilities. Communicate with internal and external customers to understand needs and support resources and solutions accordingly.
  • Travel to both domestic and international customer locations for long and short-term support.
  • Follow customer's plant and safety regulations while at their facility.
  • Advise management on customer satisfaction and product performance; make suggestions for product improvements.
  • Must have experience with Robots (ABB, Fanuc, Epson) and Vision (SICK) systems.
  • Ensure that all business activities are performed with the highest ethical standards and in compliance with the ATS Code of Business Conduct.
Qualifications
  • A post-secondary diploma or degree specializing in Programming and Engineering.
  • 5+ years of experience in a hands-on automation/controls environment.
  • 5+ years of experience programming Programmable Logic Controllers (PLC), and Human/Machine Interfaces (HMI) using Allen Bradley or Siemens software.
  • Database/Robot/Vision experience is preferred.
  • Well versed in pneumatic, electrical, and multiple controls systems.
  • Aptitude to read drawings, reference manuals & assembly system instruction guides.
  • Ability to troubleshoot electrical panels and mechanical mechanisms, interpret mechanical drawings, electrical & pneumatic schematics.
  • Familiar with NEC & NFPA 79 & international electrical standards.
  • Capable of setting up Servos, VFD's, remote I/O, Ethernet & Profibus networks as well as other electronic controls equipment.
  • Experience in working directly with internal and external customers to resolve problems.
  • Proficient with Microsoft Word & Excel.
  • Ability to read, speak, write, & understand English in a professional manner.
  • Ability to work effectively in a fast-paced environment.
  • Excellent interpersonal & communication skills.
  • Ability and willingness to travel up to 85%
  • Must have valid Passport.
  • Must be eligible and able to travel domestically & internationally within 30 days from hire date, as this is an essential job function.
Compensation Data

Hourly rate USD