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Staff Services Manager I

4 months ago

Sacramento, California, United States tapwage Full time
Job Description and Duties


California Correctional Health Care Services (CCHCS) seeks to fill Permanent/Full Time Staff Services Manager (SSM) I Specialist position(s) in the Performance Management Unit (PMU).

Under the general direction of the SSM II, PMU, the SSM I (Specialist) is responsible for providing guidance and expertise to management and supervisors in areas involving employee performance and administration of the department's disciplinary process impacting mental health, dental, and medical staff at the institutions and within CCHCS.

This assignment has extensive travel, approximately 30%.

NOTE:
Training and Development (T&D) assignments will not be considered for this recruitment.

You will find additional information about the job in the [Duty Statement]).

Working Conditions


Located less than 30 minutes from Sacramento and Lodi, the progressive city of Elk Grove offers a great mix of newly developed housing, business projects, and recreational opportunities.

You will enjoy working at our campus-style office complex with free parking, and perhaps even call Elk Grove home.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

- [
STAFF SERVICES MANAGER I])

Additional Documents

- [Job Application Package Checklist])
- [Duty Statement])

Position Details

Job Code #:
JC-433507

Position #(s):

Working Title:
Staff Services Manager I (Specialist)

Classification:

STAFF SERVICES MANAGER I
$6, $8,398.00

# of Positions:

1

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Department Information

Vision


We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.

Mission


To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.


The California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) are committed to building and fostering a diverse workplace.

We believe cultural diversity, backgrounds, experiences, perspectives, and unique identities should be honored, valued, and supported. We believe all staff should be empowered. CDCR/CCHCS are proud to foster inclusion and representation at all levels of both Departments.


CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.

Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.

This advertisement is for a Staff Services Manager I (Specialist) position located at HQ in Elk Grove, Sacramento County.

Please indicate the position number on your application:

Please note:
Main communication for this position will be through email. Please ensure you have a valid email address on your application.

Special Requirements


Do NOT include ANY confidential information to your application on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts.

Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthrate, student identification number, driver's license number (unless required), basis of eligibility, examination results, Limited Examination and Appointment Program status, medical information, marital status, and age.

Confidential information on the first page of the applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.

Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination purposes only. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment.

If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position.

Candidates who have been withheld may file and appeal with the State Personnel Board. Training & Development Assignments will not be considered at this time. When submitting supporting documents, PDF file format is preferred.

For those who must submit their application via the postal service, please indicate the position and Job Control numbers for the position in which you are applying for

Please Note:
The main communication for this position will be through email. Please ensure you have a valid email address on your application.

This advertisement may be used for other vacancies that occur during the life of this recruitment.


Candidates new to CCHCS/Division of Health Care Services (DHCS) are required to submit to a background investigation process utilizing Live Scan fingerprinting to obtain Department of Justice and Federal Bureau of Investigation clearances prior to employment.


All California Department of Corrections and Rehabilitation (CDCR)/CCHCS employees will be evaluated/tested for TB prior to appointment followed by department testing on an annual basis thereafter as a condition of employment.

CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce.

For more information about E-Verify, please go to [www

e-](http:
//www.e-).

Employees may search for available examinations via CalCareers web site at: []).

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at [NACES | National Association of Credential Evaluation Services]).

Application Instructions


Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/6/2024

Who May Apply


Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available).

SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.


Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply


Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting.

Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Correctional Health Care Services

Attn:
J. Hayer

Classification and Pay

P.O. Box 588500, D-1, Personnel

Elk Grove, CA95758

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California Correctional Health Care Services

J. Hayer

8280 Longleaf Drive, Bldg. D-1, Suite 101

Elk Grove, CA95758

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application.

Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications
  • A Supplemental Questionnaire is REQUIRED and must be submitted with your Employment Application (STD Applications received without an appropriate Supplemental Questionnaire based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Supplemental Questionnaire. Please refer to the "Supplemental Questionnaire" section below for specific requirements.


Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview.

The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

SPECIAL PERSONAL CHARACTERISTICS:
Demonstrated ability to act independently, open-mindedness, flexibility, and tact.

Interpersonal Skills:
Work independently in a team setting.

SPECIAL PHYSICAL CHARACTERISTICS
Persons appointed to this position must be reasonably expected to exert up to 10lbs.

of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Involves sitting most of the time, but may involve walking or standing for brief periods of time.

Benefits

Benefit information can be found on the California Department of Human Resources website, []), and the California Public Employees Retirement System website, []).

Information on benefits afforded by membership in the California Public Employees Retirement System Benefit can be found on the California Department of Human Resources (CalHR) website at [])

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Human Resources Contact:
When sending an email, include JC and Position Number

(000) -Hiring Unit Contact:Carolyn Siler

(000) -Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Coordinator

California Relay Service:
TTY), Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information

PRIORITY CONSIDERATION WILL BE GIVEN TO RE-EMPLOYMENT, DEPARTMENTAL RESTRICTION OF APPOINTMENT, STATE RESTRICTION OF APPOINTMENT, AND SURPLUS CANDIDATES.

Please note:

It will be verified that list and transfer eligible applicants meet the MQs, per SPB Rule 250 prior to interviews and/or appointment.

If it is determined an applicant with list eligibility does not meet the MQs, the necessary steps will be taken to have the applicant's name withheld from the eligibility list.


To obtain list eligibility for the SSM I (Specialist) before applying for the position(s), you must first take and pass the [SSM I]) examination.


Using your online CalCareer account to apply electronically is the preferred method of applying for this vacancy and is highly recommended; however, candidates may apply by mail or in person, as set forth in this announcement.

Statement of Qualifications (SOQ)

APPLICATIONS RECEIVED WITHOUT A STATEMENT OF QUALIFICATIONS (SOQ)/SUPPLEMENTAL QUESTIONNAIRE (SQ) WILL NOT BE CONSIDERED.

NOTE:
Resumes, cover letters, and other materials will not be accepted in place of the required SOQ/SQ.

  • Applicant must answer the questions listed below in numerical order.
  • SOQ shall not exceed two (2) pages in length, singlespaced, 12 point Arial font, and be in justified paragraph format.
  • The document shall be titled "Statement of Qualifications (Your Full Name)."
  • When completing the SOQ, please include all relevant experience, education, and training for the statement below.
Please explain your experience as it relates to the following questions below:

SOQ - Please describe why you are the most qualified candidate for this position. Be sure to reference any and all applicable experience and your knowledge of the progressive discipline process. Please cite examples and work experience.

Equal Opportunity Employer


The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place.

Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.