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Patient Financial Service Support Coordinator III

4 months ago

Gaithersburg, Maryland, United States Adventist HealthCare Full time
Adventist HealthCare seeks to hire an experienced Patient Financial Service Support Coordinator who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.

As a PFS Support Coordinator, you will:

• Coverage of front desk

• Answering telephones and routing the calls to the correct department

• Meeting and greeting visitors

• Ordering and maintaining inventory of office and copier supplies

• Scanning of patient documents into document imaging

• Review of vendor invoices to ensure accuracy and fees are paid correctly

• Assisting PFS with providing yearly audit support

• Coordination of administrative tickets

• Process an attorney's medical billing requests

• Maintaining a log of attorney check fees received and preparing deposit for finance

• Providing support to customer service for walking patients for quick resolution

• Mail distribution and sorting.

• Print Paper Claims and Attachments for Primary and 2ndry payers.

• Maintaining daily Maryland Medicaid authorization database & documentation.

• Performs patient account review for reconciling A/R for the Montgomery County Maternity Program

• Assisting data control with posting of adjustments to patient accounts.

• Assisting the department on special projects as assigned.

Qualifications include:

• High school diploma, some College preferred.

• At least 1 year's experience working in a hospital or doctor's office.

• Must work in a stressful environment without compromising quality and accuracy.

• Strong communication and organizational skills.

• Training in data entry of non-clinical systems preferred.

• Basic knowledge of medical terminology is required.

• Strong Customer Service skills.

• Ability to participate in an environment that promotes staff development, productivity, satisfaction and efficiency.

• PC skills in a Windows environment are required. Knowledge and utilization of desktop applications to include Word and Excel is helpful.

• Ability to initiate and follow through on projects and work independently.

Work Schedule:

Full Time Days 8:30 am - 5:00 pm

#GR8 Accounting & Finance

At Adventist HealthCare our job is to care for you.

We do this by offering:
Work life balance through nonrotating shiftsRecognition and rewards for professional expertise403(b) retirement planFree Employee parkingBenefits Eligible Positions:
Competitive, comprehensive benefit plans [including health, employer-paid disability and life insurance, PTO]Employer retirement contribution and match after 1-year of eligible employment with 3 year vestingAncillary benefits such as flexible spending, legal and pet insurance to meet the needs of employees and their eligible family membersSubsidized childcare at participating childcare centers

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered

COVID-19 Vaccination

Adventist HealthCare requires all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination and, if needed, may elect to be vaccinated at any community pharmacy or location offering COVID-19 vaccinations.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.