Current jobs related to Customer Service Representative - Mankato, Minnesota - Cognizant
-
Customer Service Associate
5 hours ago
Mankato, Minnesota, United States Thin Film Service Full timeJob Opening Customer Service Representative Customer Service Representative North Mankato, MN Position Summary:As a key member of our Sales Department, the Customer Service Representative will play a vital role in driving operational effectiveness by completing tasks that support our organization's goals. The ideal candidate will possess a unique blend of...
-
Customer Service Representative
1 week ago
Mankato, Minnesota, United States Taylor Corporation Full timeAbout Taylor CorporationAs a leading provider of innovative solutions, Taylor Corporation is seeking a highly skilled Customer Service Representative to join our team. With a strong focus on customer satisfaction, we strive to deliver exceptional service and support to our clients.Your Opportunity:In this role, you will play a critical part in ensuring our...
-
Customer Service Representative
4 days ago
Mankato, Minnesota, United States Compeer Financial Full time{"Job Title": "Customer Service Representative", "Job Description": "Compeer Financial: Empowering Rural AmericaWe are seeking a collaborative and innovative professional to join our team as a Customer Service Representative. As a key member of our organization, you will play a vital role in delivering exceptional client service and supporting the growth of...
-
Customer Service Representative
5 days ago
Mankato, Minnesota, United States UNFI Full timeAbout the RoleWe're looking for a talented individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you'll play a vital role in providing exceptional customer experiences and ensuring our customers receive the best possible service.Key ResponsibilitiesProvide prompt, courteous, and accurate service to...
-
Customer Service Ambassador
1 week ago
Mankato, Minnesota, United States Thin Film Service Full time**Job Overview**Thin Film Service is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our Sales Department, you will play a vital role in supporting our organization's operational effectiveness.**Key Responsibilities:**Provide exceptional customer service and support to internal and external...
-
Customer Service Representative
1 week ago
Mankato, Minnesota, United States Compeer Financial Full timeJob SummaryCompeer Financial is seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide professional and courteous service to...
-
Customer Service Representative
2 weeks ago
Mankato, Minnesota, United States Holiday Companies Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Holiday Companies. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer...
-
Customer Service Representative
6 days ago
Mankato, Minnesota, United States Aramark Uniform Services Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Aramark Uniform Services. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth in your designated territory.Key ResponsibilitiesSafely operate a company vehicle to...
-
Customer Service Representative
2 weeks ago
Mankato, Minnesota, United States Taylor Corporation Full timeAbout Taylor CorporationAs a leading provider of innovative solutions, Taylor Corporation is seeking a highly skilled Customer Service Center Representative to join their team. This role is a fantastic opportunity to make a real impact and be part of a dynamic company that values its employees.Your Key Responsibilities:Provide exceptional customer service...
-
Medical Customer Service Representative
1 day ago
Mankato, Minnesota, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our Plasma Donation Center, you will play a critical role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesScreen new and repeat donors, taking and recording vital signs and...
-
Customer Service Representative
2 weeks ago
Mankato, Minnesota, United States Compeer Financial Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Compeer Financial. As a key member of our organization, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesProvide professional,...
-
Medical Customer Service Representative
7 days ago
Mankato, Minnesota, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our Plasma Center operations, you will play a critical role in ensuring the safety and satisfaction of our donors.Your primary responsibilities will include:Answering phones and greeting donors in a...
-
Medical Customer Service Representative
4 days ago
Mankato, Minnesota, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will play a critical role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesAnswer phone calls and greet donors in a professional and friendly...
-
Medical Customer Service Representative
5 days ago
Mankato, Minnesota, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will play a critical role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesAnswer phone calls and greet donors in a professional and friendly...
-
Medical Customer Service Representative
2 days ago
Mankato, Minnesota, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our Plasma Donation Center, you will play a vital role in ensuring the safety and satisfaction of our donors.Key Responsibilities:Answer phone calls and greet donors in a professional and courteous...
-
Medical Customer Service Representative
3 days ago
Mankato, Minnesota, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our Plasma Donation Center, you will play a vital role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesScreen new and repeat donors, taking and recording vital signs and...
-
Customer Service Representative
2 weeks ago
Mankato, Minnesota, United States Taylor Corporation Full timeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Taylor Corporation. As a key member of our Corporate Graphics Commercial team, you will be responsible for delivering exceptional customer service and ensuring that our customers' needs are met and exceeded.Key Responsibilities:Manage customer relationships and...
-
Medical Customer Service Representative
7 days ago
Mankato, Minnesota, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our Plasma Donation Center, you will play a vital role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesScreen new and repeat donors, taking and recording vital signs and...
-
Medical Customer Service Representative
2 weeks ago
Mankato, Minnesota, United States Biolife Plasma Services Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center team, you will play a critical role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesScreen new and repeat donors to ensure their eligibility to...
-
Mankato, Minnesota, United States Aramark Uniform Services Full time**Job Summary**Aramark Uniform Services is seeking a highly motivated and customer-focused Relief Customer Service Representative Driver to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.**Key Responsibilities:**Safely...
Customer Service Representative
4 months ago
FULLY REMOTE CUSTOMER SERVICE REPRESENTATIVE
Due to our expansive growth, we are seeking a Fully Remote Customer Service Associates who are looking for an opportunity to join a dynamic Company with excellent room for growth and the ability to receive performance-based incentives.
PURPOSE: Providing technical assistance and support via inbound phone calls to TriZetto Provider Solutions' internal/external clients trading partners and vendors who are utilizing TriZetto products under close supervision. In this role, you will answer calls in an efficient, courteous, and accurate manner, while assessing customer needs and offering solutions. Ideal candidates should demonstrate the desire to make the customers experience superior.
GENERAL REQUIREMENTS
Likes talking on the phone.
Likes working in a team with others.
Ability to work in fast paced dynamic environment.
Open to coaching, adaptable and willing to try new approaches.
Dedicated quiet workspace.
Reliable high speed internet connection required.
ESSENTIAL FUNCTIONS:
1. Answering a high volume of inbound technical phone calls.
2. Troubleshooting diagnosing and resolving technical issues with high First Contact Resolution rates (FCR).
3. Following established policies, procedures, processes, and workflows to ensure appropriate resolution of issues of limited scope.
4. Documenting all issues comments and resolutions in appropriate software system applications.
QUALIFICATIONS:
Education: High school diploma GED Certificate or equivalency. Associate or bachelor's degree in healthcare management preferred.
Experience: Minimum of two years' experience in customer service. Understanding of the insurance industry electronic claims medical office knowledge and/or coding/billing preferred.
Technical Competencies:
- Proficient in computer skills including typing navigating Windows-based platforms and utilizing Microsoft Office applications.
- Strong customer service and quality orientation.
- Excellent problem solving skills.
Behavioral Competencies:
- Excellent verbal communication and written documentation skills
- Strong customer service skills.
- Ability to work in a fast-paced team environment with excellent organizational skills.
Benefits
Medical/Dental
Paid time off plans
About paid company-holidays annually (varies slightly year to year)
Monday – Friday schedule/No weekend hours.
Phones close at 6:00pm CST/No late hours.
Career path within Call Center (for solid performers)
Opportunities for growth throughout our organization, once proven successful in Call Center role.
Salary and Other Compensation:
Applications are accepted on an ongoing basis for CO only.
The hourly rate for this position is $17.54 per hour non-negotiable.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.