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Security Officer L1

4 months ago

Hot Springs National Park, Arkansas, United States NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Your career here is about believing in yourself, and taking on great opportunities and new challenges.It's about growing your skills and expertise in your current role and preparing yourself for the future. That's why we encourage you to take every opportunity to grow your career within our great global team.

Are you ready to take the next step in your career?

Under the direction of the Security Supervisor, the Security Officer Level 1 will play a critical role in ensuring the safety, security, and compliance of the NTT Data Center physical infrastructure, equipment, and personnel. The Security Officer Level 1 (L1) will work closely with the Data Center Operations Team (DCOPS) to ensure that security measures are in place and functioning properly. The Security Officer L1, an entry level position and is responsible for the administrative and operational duties associated with a site security team.

This position is client-facing, clear and concise communication is required. Security Officer L1 is responsible for protection of personnel and company property, manages access control, monitors CCTV systems, responding to incidents, and completing written reports. Team members are expected to collaborate with other departments to assist with matters pertaining to the efficient operation of the data center, including Shipping & Receiving. The position enforces and adheres to security procedures based on policies determined by the Security Management team. Your vigilance and attention to detail will contribute to maintaining a secure environment for the NTT Data Center customer and the infrastructure.

What you'll be doing

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Ensures that all employees, clients, vendors, and visitors on company property have proper company-issued identification.
  • Patrols assigned post on foot to maintain visibility and observes possible unusual activity.
  • Ensures that the client, its associates, and NTT Data Center personnel are provided with a safe and professional work environment.
  • Investigates, addresses if possible, and report security, maintenance, and safety conditions.
  • Ensures daily administrative documentation is concise and complete at all times.
  • Maintains assigned equipment is functional and in presentable condition.
  • Assist personnel with requests.
  • Completes various company or client assignments as required.
  • Assists with Shipping and Receiving tasks.
  • Responds to emergencies- coordinates with local emergency management resources.
  • Investigates and reports fires, evacuations, hazardous situations/other facility related events.
  • Maintains familiarity of Security procedures and policies in addition to Company policies.
  • Exposure to investigations involving security related accidents/incidents, interviews witnesses, complaints, and victims; gather and preservation of property.
  • Performs other job-related duties as assigned.
  • Regular, predictable attendance is essential for satisfactory performance.

KNOWLEDGE, SKILLS & ABILITIES

  • Experience with standard methods, practices, tools and equipment for the security team.
  • Strong observational and surveillance skills, with the ability to detect and respond to security threats or breaches effectively.
  • Knowledge of occupational hazards and safety rules.
  • Ability to remain calm in an emergency.
  • Excellent customer service skills.
  • Excellent ability to communicate clearly and concisely in both written and verbal methods with clients, vendors, and co-workers.
  • Ability to operate in a rigorous process-driven team environment.
  • Ability to logically analyze and solve problems.
  • Ability to multi-task.
  • Strong organizional skills.
  • Ability to work with a flexible schedule as required.
  • Strong Team Player.
  • Ability to follow instructions, adhere to security procedures, and work effectively in a team environment.
  • Ability to work with a flexible schedule as required.

#GlobalDataCentersCareers

EDUCATION & EXPERIENCE

  • High School diploma or GED required.
  • Additional education or training in security-related fields is a plus.
  • Six Months experience in security roles, preferably in a data center or similar environment.
  • Experience in the administration and operation of: access control systems, CCTV systems with digital recording, and photo ID systems preferred.
  • Demonstrated integrity, honesty, and reliability in fulfilling security responsibilities.
  • Possession of relevant certifications such as Certified Security Guard (CSG) or Certified Protection Officer (CPO).

PHYSICAL REQUIREMENTS

  • Approximately equal amount of time sitting and walking.
  • Requires ability to bend, reach and stand for extended periods.
  • Able to hear and speak into a telephone and walkie-talkie.
  • Close visual work on a computer terminal.
  • Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.
  • Requires ability to lift and carry objects weighing up to 50 pounds.
  • Requires the ability to climb stairs and ladders.

WORK CONDITIONS & OTHER REQUIREMENTS

  • Data Center environment, including outside perimeter and grounds.
  • Exposure to all types of weather conditions.
  • Exposure to unpleasant fumes and odors.
  • Exposure to hazardous work environments.
  • Must work on-site, no telecommuting.
  • Must follow PPE (Personal Protective Equipment) guidelines as determined for the position.
  • Must wear NTT security uniform and proper footwear and present a professional customer-facing image. Unless part of a religious accommodation, no visible piercings other than a maximum of 2 stud ear piercings permitted; no unusual/non-traditional hair colors such as green or hot pink. No visible inappropriate tattoos as determined by Security Manager and Human Resources.
  • Must be comfortable working in a highly critical, highly confidential, fast paced environment with shifting priorities.
  • Must be able to respond to emergency situations at the data center.
  • Must be willing to work outside normal business hours, including weekends, late nights, holidays and be part of on-call protocol.
  • Must possess a current, valid state-issued Driver's License.
  • CPR/First Aid Certification (can be obtained in first 6 months working for NTT).

This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.


NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $ $20.70 and is eligible for overtime pay in accordance to local state and federal 'Wage and Hour' requirements.


All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.


Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Skills Summary

Access Control Management, Communication, Critical Observation, Emergency Response, Security Protocols, Surveillance

What will make you a good fit for the role?

Workplace type:

On-site Working

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
  • Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.