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Medical Receptionist

4 months ago

Lexington, Kentucky, United States Randstad USA Full time
We are seeking a highly organized and compassionate Medical Receptionist to join a healthcare team. The ideal candidate will be the first point of contact for patients, setting the tone for a positive and professional experience at the clinic. This role involves a variety of tasks including greeting patients, scheduling appointments, handling patient inquiries, and maintaining patient records with strict confidentiality. The successful candidate will possess excellent communication skills, a patient-oriented approach, and the ability to multitask in a fast-paced environment.

salary: $16 - $18 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities
  • Greet patients and visitors in a courteous and friendly manner.
  • Schedule and confirm patient appointments, surgeries, or medical consultations.
  • Manage patient check-in and check-out processes efficiently.
  • Answer phone calls, take messages, and provide information to callers.
  • Update and maintain patient information and medical records accurately.
  • Process billing and payments, and explain insurance benefits to patients when necessary.
  • Coordinate with healthcare providers and other staff to ensure smooth patient flow and care.
  • Prepare and manage daily correspondence, reports, and documents.
  • Organize and maintain a clean and welcoming reception area.
  • Handle patient inquiries and resolve issues with empathy and professionalism.

    The essential functions of this role include:
  • working in a smoke free environment
    Skills
  • Filing
  • Receiving Incoming Calls
  • Patient Scheduling
  • Receptionist Duties
  • Administrative Duties
    Qualifications
  • Years of experience: 2 years
  • Experience level: Experienced
    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Applications accepted on ongoing basis until filled.