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Tier III BI/Data Support Engineer

4 months ago

Westlake, Ohio, United States Randstad USA Full time
job summary:
BI Data Engineer - Job Brief

The primary focus of a BI Data Engineer is to work with the business and technology teams to design, build, and continuously improve systems and technologies supporting the Data Management, Reporting needs of the organization while ensuring high availability and adequate performance.

Duties and Responsibilities

Support 24x7x365 production systems as needed with the ability to problem solve across systems and applications. Independent problem solving is expected as incumbents serve as subject matter experts in respective area. Demonstrate a high sense of ownership in all phases of lifecycle management from design, development, testing, issue resolution and ongoing production support and maintenance. Own the system roadmap of assigned systems as the Application Owner (see details below). Provide exceptional customer support. Handle multi-part larger requests, propose ideas for improvement, and work with leadership and stakeholders to formalize request with awareness of value add and effort required. Ability to translate business requirements, designs and guidelines into high quality and secure system solutions. Creates system designs and technical approaches across multiple systems and business processes. Proactively reduce risk of outages and bottlenecks, enhance business continuity. Engage in long-term planning instead of reacting to issues across systems and applications. Develop awareness of enterprise solutions and leverage them to provide the best value to TA. Understand, internalize and live TA's Mission, Vision and Values. Responsible for maintaining administrative, technical, and physical security controls on all systems that are owned or maintained by this role. Responsible for preserving the confidentiality, integrity, and availability of data that is stored, processed, or transmitted on systems that are owned or maintained by this role. Responsible for following all policies, procedures, standards, and guidelines of the company, including those related to data security

Skills

The incumbent is have deep knowledge and expertise in multiple areas listed below and expected to learn and perform as Application Owner with the ability to learn and cross train with the rest of the team

MDM and Data Governance

Informatica IDMC, PowerCenter or similar.

Syndigo, Informatica or similar for MDM Data Lake - Data Modeling, Data movement, retention

Snowflake, SAP BW or similar

AWS, Azure, ADF or similar Reporting

SAP Business Objects, Power BI, Tableau or similar

Alteryx, Cognos - Optional Qualifications

College degree in IT or related field preferred. 10+ Years of relevant experience. Job specific certifications is a plus.

Competencies

Possess strong oral and written communication skills, including design documents, system flows, and architectural diagrams. Adopt a continuous improvement mindset; Increasing your knowledge and learning more. Thorough understanding of long-term industry trends and direction, proactively prepares for them and makes the change happen. Strong drive for results and meeting deadlines.

Application Owner (E.g., Application XYZ) - Duties and Responsibilities

KNOWLEDGE MANAGEMENT

Build a deep understanding of the technology and environments, what artifacts are in there, what work is in flight and interaction with other components outside of XYZ

Knowledge Manage / Develop Environment Diagrams - Socialize with other team members in formal and informal ways. Monitoring Usage and Consumption, provide input to Budget planning

Allocate 1-2 hours per week for reading/learning what is happening in your technology space - Trends, New features, opportunities for business use, training that you might need OPERATIONS

Engage, contribute to DevOps process development and clarity - Review cPrime Deliverables - Knowledge Manage for XYZ Understand and Document current failure points (Diagrams would be best) - Build notification mechanisms and production fix procedures. Make these in line with actual business SLA's. Socialize with other team members in formal and informal ways. Knowledge Articles - Try to move as much to Support Desk as possible over time. Think in terms of how you can keep your finger on the pulse. (E.g. SN Dashboard on incidents to keep an eye on where things are breaking, how many times are we having the same issue in the last x days? - Can we make an investment to eliminate this issue or do we just live with it?) Take point with respect to. XYZ in Server Maintenance, Cloud Releases, testing and coordination, informing stake holders of anticipated down time if any

PROJECT WORK

Engage in SRS, Customer request and workflow meetings - Be ready to contribute to work break down session and estimates for the XYZ area. Situate tasks in JIRA for the same and come up with reasonable estimates Serve as the SME for Design Approach and Design and Code reviews for XYZ.

Working Conditions / Physical Requirements

Typical office work environment. Reasonable work-place accommodations are available. Off-hours support may be required based on roles that can change over time. Occasional travel based on business need may be required.
location: Westlake, Ohio
job type: Contract
salary: $ per hour
work hours: 8am to 4pm
education: Bachelors

responsibilities:
Support 24x7x365 production systems as needed with the ability to problem solve across systems and applications. Independent problem solving is expected as incumbents serve as subject matter experts in respective area. Demonstrate a high sense of ownership in all phases of lifecycle management from design, development, testing, issue resolution and ongoing production support and maintenance. Own the system roadmap of assigned systems as the Application Owner (see details below). Provide exceptional customer support. Handle multi-part larger requests, propose ideas for improvement, and work with leadership and stakeholders to formalize request with awareness of value add and effort required. Ability to translate business requirements, designs and guidelines into high quality and secure system solutions. Creates system designs and technical approaches across multiple systems and business processes. Proactively reduce risk of outages and bottlenecks, enhance business continuity. Engage in long-term planning instead of reacting to issues across systems and applications. Develop awareness of enterprise solutions and leverage them to provide the best value to TA. Understand, internalize and live TA's Mission, Vision and Values. Responsible for maintaining administrative, technical, and physical security controls on all systems that are owned or maintained by this role. Responsible for preserving the confidentiality, integrity, and availability of data that is stored, processed, or transmitted on systems that are owned or maintained by this role. Responsible for following all policies, procedures, standards, and guidelines of the company, including those related to data security

qualifications:
Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors
skills: Data Analysis

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.