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Content Design Lead

4 months ago

San Francisco, California, United States Canva Full time

Join the team redefining how the world experiences design.
Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte
Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.
Where and how you can work
Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.
What you'd be doing in this role
As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.
At the moment, this role is focused on:

  • Leadership: You'll coach Content Designers, fostering their growth and development through feedback and supportive guidance. You'll help scale Content Design's impact within Growth.
  • Vision and Strategy: You'll articulate a clear Content Design vision, strategy, and roadmap to your design team and senior stakeholders, creating clarity through your communication by simplifying complex things
  • Content Design: Leveraging your writing proficiency, User Experience expertise, and understanding of growth strategies, you'll craft product copy that helps Canva users to realise its full value - and to attract more users. Additionally, you'll collaborate with the broader Content Design team to address collective challenges, fostering a cohesive and thriving community.
  • Results: You'll lead initiatives focused on driving growth experiments that generate tangible value for the company.
  • Collaboration: You'll bring design, PMs, engineers and researchers together to find the best solutions for our users and to mitigate web-related issues by solving problems with languages.


You're probably a match if

  • You're an experienced Content Design manager who's got a proven track record of solving complex problems, ideally in the tech/SaaS industry.
  • You've helped a Content Design practice mature in a previous role.
  • You've worked on Growth experiments before and have a passion for this fast, iterative way of working
  • You've owned Content Design research before and can champion best practices for studies and experiments in the messaging space.
  • You have incredible UX writing skills and an impressive content design portfolio, and are a stickler for brand voice, consistency and style.
  • You know how to work independently, but you also love collaborating with people from different disciplines and sharing the power of content design.
  • You've got a good balance between big-picture thinking and nailing the details.
  • You're not afraid of complex problems - in fact, that's where you thrive.
  • You know how to get buy-in from key stakeholders. You've got a track record of bringing people on the journey with you - they know what's changing and why.


About the Growth Supergroup
The extraordinary growth Canva has experienced to date has been primarily bottom-up and led from within our product, and the Growth 'supergroup' is Canva's center of excellence for product-led growth.
On a mission to Empower the world to enjoy the full value of Canva, this cross-functional, global org of 480+ passionate people, is made up of six groups, Activation & Engagement, Monetisation, Expansion, Revenue Platform, High Velocity, and Sales & Success.
The work spans building exciting new growth-focused products & experiences, developing unique and creative growth loops and GTM tactics, launching 100s of experiments each quarter, building the global payments & subscriptions infrastructure that allows our 100M+ monthly users worldwide to access our premium products, through to scaling sales to high-value enterprise customers.
What's in it for you?
Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.
Here's a taste of what's on offer:

  • Equity packages - we want our success to be yours too
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally


Check out for more info.
Other stuff to know
We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
We celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you
Please note that interviews are conducted virtually.