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Director of Transient Sales

4 months ago

New York, New York, United States HSH Management Services Full time

The Peninsula New York hotel is seeking an enthusiastic, and driven, Director of Luxury Sales, overseeing Luxury Travel partners and the corporate segment. The role will be responsible for maintaining and developing sales from luxury Consortia accounts, focusing on a higher ADR, and ensuring volume from key Negotiated accounts year-round.

Key Accountabilities:

  • Manage the assigned sales territories and sales accounts.
  • Ensure regular update of account profiles and periodic database clean up and management.
  • Obtain larger than fair share of business from the shared accounts with our competitors and at the same time, look for new source of business.
  • Maintain existing partnerships and develop new ones within the luxury Consortia segment and corporate segment.
  • Represent The Peninsula New York and The Peninsula brand at tradeshows, industry events, or with roadshows, sales calls to the assigned markets.
  • Within the proper corporate guidelines, to collect and collate market intelligence.
  • Under the leadership of Director of Sales, and together with the Director of Revenue Management, to achieve/exceed the projected RevPAR Index for his/her property.
  • Develop (and constantly review/revise) a yearly sales action plan for the assigned segments.
  • Greet customers appropriately upon hotel arrival and during their stay, as deemed necessary.
  • Communicate with departments and service personnel in assuring complete customer satisfaction.
  • Develop assigned market, assist in implementing strategies and projects to maximize account revenue.
  • Follow and respond to all established SOP's, guidelines, hotel standards, Employee Handbook and fire and safety procedures.
  • To ensure proper usage (and within budget) of the given sales & marketing expenses.
  • Achieve set revenue and room night goals for market segments handled.
  • Complete weekly report of sales activities and prospecting goals.

General Requirements:

  • Previous experience (four years or more) in sales, with a focus on Luxury Transient.
  • University degree or higher in relevant field.
  • Strong sales expertise and networking portfolio in desired market, with industry integrity and leadership attitude.
  • Ability to communicate well with all levels of management and staff.
  • Self-starter; creative; independent, but team-oriented; excellent communication, presentation.
  • Problem-solving skills; analytical; socially adept; detailed-oriented and organized; goals and results-oriented; articulate.

Benefits We Offer:

  • 10 vacation days per year
  • 7 sick days per year
  • 3 personal days per year
  • 10 holidays days per year
  • Complimentary employee meals
  • Discounted parking
  • Complimentary dry cleaning for business attire
  • Discounted and complimentary room nights at The Peninsula Hotels
  • 50% restaurant discount
  • 50% discount on spa services
  • 40% discount on spa retail
  • 80% company-paid medical, dental and vision coverage
  • Complimentary life insurance
  • Complimentary long-term disability
  • Retirement plan with 5% company match

We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States. The salary for this role is $125,000 annually.

About The Peninsula New York

Superbly situated on Fifth Avenue in the heart of Manhattan, The Peninsula New York is set in one of the city's most prestigious shopping, entertainment and cultural districts, just a few blocks from Central Park. Since its debut in 1988, the hotel has exemplified exquisite service, heritage, and attention to detail.