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Office Clerk SS

4 months ago

Baltimore, Maryland, United States MEDSTAR HEALTH Full time

General Summary of Position
Performs a variety of clerical support services such as typing, filing, photocopying, and answering telephones.

Primary Duties and Responsibilities

Answers telephone, screens and routes calls, takes messages, and provides information according to department procedure.Assists in the accumulation of data and the preparation of reports and correspondence.Assists in the distribution of information and processing of laboratory receipts.Completes purchase orders and miscellaneous forms; checks, proofreads, sorts, assembles and distributes materials; operates standard office equipment such as calculators, copy machines, and typewriters.Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Complies with governmental and accreditation regulations.Orders and maintains office supplies.Participates in meetings and on committees and represents the department and hospital in community outreach efforts as required.Participates in multidisciplinary quality and service improvement teams.Responds to requests for information and assistance in a timely manner.Schedules appointments and meetings.Sets up and maintains departmental files and records and assists in maintaining office systems. Organizes and files information, reports, and correspondence.Sorts, prioritizes, and distributes all incoming mail.Types letters, memos, minutes, and other materials.Maintains and accurately reports system errors regarding mail room equipment and supplies. Tracks equipment malfunction/downtime. Validates preventative maintenance for mail room equipment. Maintains the daily performance benchmark for prepping documents. Maintains the daily performance benchmark for processing incoming and outgoing mail and deliveries. Maintains the daily performance benchmark standard to assure timely mailing of patient letters sent through USPS mail.Uses postal equipment to apply postage to outgoing mail for PSS. Assists with special delivery requests for MedStar Health locations.

Minimum Qualifications
Education

  • High School Diploma or GED required or equivalent
  • knowledge of medical terminology preferred

Experience

  • 1 year 6 months clerical/office experience required

Knowledge, Skills, and Abilities

  • Typing and computer skills.

Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

  • Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
  • Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
  • Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
  • More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.