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Revenue Cycle Improvement Consultant II

4 months ago

Dallas, Texas, United States Baylor Scott & White Health Full time

JOB SUMMARY

The Revenue Cycle Improvement Consultant 2 (Cost Optimization) is responsible for implementing and continuously improving products, solutions and workflows for BSWH Revenue Cycle. Their primary focus is identifying and executing strategies and workplans to reduce and optimize operational or vendor costs, implement new Epic system automations/workflow changes, implement new vendor systems or services, and more for front-end operations, mid-revenue cycle, and the business office.

ESSENTIAL FUNCTIONS OF THE ROLE

Project Management

  • Assess current and new revenue cycle solution capabilities in the market and with Epic, staying ahead of industry leading innovation and changes that can positively impact BSWH Revenue Cycle performance
  • Identify cost optimization opportunities across the front, middle and back revenue cycle functional teams and work with leaders to prioritize initiatives based on ROI value
  • Develop and manage project plans, design or redesign plans, build and testing plans, training and communication plans, transformational delivery plans, action plans, budgets, status reports, etc. for assigned project portfolio
  • Partner with internal and external teams to successfully manage the overall health and execution of assigned cost optimization projects

Performance Management

  • Review and monitor current performance metrics to identify focus areas across revenue cycle operations or vendor performance/scorecards to identify areas of focus
  • Develop new reports/dashboards or key performance indicators/metrics to identify performance gaps
  • Communicate proactively low performance issues and risks that may impact revenue cycle operations, followed by an action plan to remediate performance where applicable for revenue cycle solutions
  • Submit regular status or performance reports to revenue cycle leadership for assigned projects with the framework of being able to "tell a story" on revenue cycle performance

Change Management

  • Generate revenue cycle improvement communications across revenue cycle teams and leaders or other BSWH stakeholders impacted by assigned projects
  • Develop revenue cycle training tools and materials in concert with training teams and vendors to be delivered to revenue cycle departments
  • Partner with IS Project Managers / Process Owners / Application Analysts / Epic Analysts / Vendors to build and test system deployments compliant with change control procedures

Vendor Management

  • Manage vendor agreements, resources, timelines, etc. with accordance to the executed contract goals and objectives
  • Escalate issues, risks, decisions, approvals, and more to revenue cycle leaders and vendor leaders

Relationship Management

  • Foster positive and successful relationships at BSWH, Epic and vendors for all assigned revenue cycle projects
  • Prioritize the critical and strategic goals of our internal stakeholders so they are realizing the highest value from our revenue cycle cost optimization team

KEY SUCCESS FACTORS

  • Project management experience with proven communication, mathematical, organizational and implementation skills.
  • Knowledge of revenue cycle operation.
  • Healthcare consulting experience preferred.

BENEFITS

Our competitive benefits package includes the following

  • Immediate eligibility for health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

  • EDUCATION - Bachelor's
  • EXPERIENCE - 5 Years of Experience