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Scheduling Coordinator

4 months ago

Tampa, Florida, United States Busch Gardens - Tampa Bay Full time
Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you

What you get to do:

You will support workforce planning and scheduling by providing clear, and accurate, analytical interpretation and reporting of labor utilization.

You will also:
  • Work in a team environment and interact with others in a professional manner
  • Analyze labor & staffing patterns
  • Create, disseminate, and revise area schedules
  • Produce schedules in accordance with company policy
  • Identify trends and make recommendations for process improvement
  • Provide support to operational management teams
  • Prepare line schedules for budgeting
  • Provide support and training for team and labor management applications
  • Maintain accuracy of team forecast and operational data
  • Serve as primary scheduling editor for individual departments
  • Perform other duties as assigned
What it takes to succeed:
  • At least 18 years old
  • Park supervisory and scheduling experience preferred
  • Experience with line schedule management preferred
  • Experience with MS Office applications, EXCEL and ACCESS is a plus
  • Pursuing college degree in Business or related field preferred
  • Three months experience with TMM applications preferred
  • Ability to work effectively in group situations
  • Excellent communication skills
  • Ability to effectively re-evaluate and prioritize multiple responsibilities and projects
  • Communicate professionally and effectively with ambassadors and guests
  • Ability to lift, push, pull and/or carry up to 10 lbs. on an occasional basis position engages in extensive walking and standing throughout entire work shift and climb/ascend heights (if needed)
  • Able to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors and cold/hot temperature extremes
  • Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
  • Perform all cleaning duties, including use of cleaning chemicals
  • Able to be flexible in work locations as placement will depend on business needs and career development opportunities
  • Work a flexible schedule/hour based on business need, to include opening, mid-, and closing shifts, nights, weekends, and holidays
Must include resume

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
  • FREE park admission
  • Discounts on park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.
  • Scholarship opportunities
  • Exclusive employee events and giveaways
EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.