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CGU- Application Development Analyst

4 months ago


Claremont, California, United States CGU Claremont Graduate University Full time

Annual Salary: $72,000

Applicants, please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee's total compensation.

PRIMARY PURPOSE/GENERAL DESCRIPTION:

Under the direction of the Director of Enterprise Application Support, performs a variety of duties supporting, enhancing, maintaining and implementing university systems and applications.

DESCRIPTION OF DUTIES AND RESPONSIBILITIES:

ESSENTIAL FUNCTIONS:

  • Provides technical support for the operations of all mission critical university systems and applications maintained by Enterprise Application Support, including operating systems, software installations, configuration and upgrades.
  • Understands the principles of application system development and uses them to analyze, test, implement, maintain and document IT projects.
  • Able to identify features, advantages and disadvantages of various software applications and assist various groups of technical and non-technical users with creating technical specification and requirements and implementing those applications, in collaboration with others.
  • Evaluate and test software applications, compile data and produce relevant reports.
  • Analyze, research and implement solutions in existing software applications as they meet the needs and requirements of users.
  • Investigate, diagnose and resolve issues in existing software applications as reported through university channels.
  • Collaborates with vendors for various projects.
  • Reporting and creating documentation for applications.
  • Provides backup support for other staff members in the Office of Information Technology.
  • Maintains knowledge of current trends in IT development, operations and support.
  • Complete special projects including but not limited to ensuring the university is adequately staffed during or immediately following natural and/or manmade disasters, infectious disease outbreaks, and/or acts of terrorism.
  • Performs related duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, and ABILITIES : Individual must possess knowledge, skills and ability to be able to successfully perform the essential functions of the position or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of skills and abilities.

KNOWLEDGE OF :

  • Relational database concepts and principles
  • Data security best practices
  • Organizational skills
  • Needs and behavior patterns of students, staff, and faculty in a higher education environment

ABILITY TO:

  • Demonstrate analytical and organizational skills with strong critical thinking and problem-solving abilities
  • Learn and effectively administer emerging technologies
  • Provide training to end users
  • Troubleshoot hardware, software, and network problems
  • Work independently with minimal supervision
  • Communicate effectively both orally and in writing
  • Establish and maintain cooperative and effective working relationships with others
  • Project a mature, constructive, stable, and healthy attitude in a learning environment
  • Learn pertinent procedures and functions quickly and apply them without close and immediate supervision
  • Ability to maintain harmonious work relationships with vendors, staff, students, faculty, university officials and the general public.
  • Learn new skills to keep current with technology trends, specifically with Cloud based technologies
  • Adapt to changing technologies and learn functionality of new equipment and systems
  • Multi-task while maintaining patience and flexibility
  • Manage time effectively

PHYSICAL DEMANDS:

  • Intermittent sitting, standing, walking
  • Able to sit for extended periods of time
  • Hearing and speaking win person and on the telephone
  • Ability to lift, pull, grasp, reach and stoop
  • Repetitive wrist/finger motions with use of computer
  • Computer usage for extended periods of time
  • Able to conduct business at other offices on campus
  • Able to lift up to 20 pounds occasionally

QUALIFICATION STANDARDS

EDUCATION : A bachelor's degree in Information Technology or related field; or at least two years related experience and/or training; Excellent written, verbal and interpersonal communication skills.

DESIRED EXPERIENCE :

The following technologies are typical of the context within which the Application Analyst will work, though it is not intended to be an exhaustive list. The Application Analyst should have experience with, or adapt quickly, to these types of technologies.

  • Microsoft Windows Server
  • Microsoft SQL Server
  • PeopleSoft Campus Solutions
  • Active Directory Services, LDAP and Azure
  • PeopleTools 8.59, SQL, PeopleSoft Component interfaces, and SQR
  • Microsoft Office Suite
  • Email tools such as Microsoft Outlook
  • Financial Systems such as Workday
  • CRM applications such as Slate
  • Scheduling software such as EMS
  • CMS applications such as WordPress/WP Engine
  • Integration/API technologies, including tools such as Boomi

LICENSES / CERTIFICATES : California Driver's license

HOURS : The regular hours for this position are 8:30 a.m. â" 5:00 p.m. Monday through Friday. Hours and days may vary due to needs of the University or department. This position is onsite.

CLASSIFICATION AND STATUS : Exempt level, benefits based, full-time position

SUPERVISORY RESPONSIBILITY : N/A

REPORTS TO : Director of Enterprise Applications

Physical Activities

Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.
Never ☒ Occasionally ☐ Constantly

Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
Never ☒ Occasionally ☐ Constantly

Remaining in a stationary position, often standing or sitting for prolonged periods.
Never ☐ Occasionally ☒ Constantly

Moving about to accomplish tasks or moving from one worksite to another.
Never ☒ Occasionally ☐ Constantly

Adjusting or moving objects up to __ pounds in all directions.
Never ☒ Occasionally ☐ Constantly

Communicating with others to exchange information.
Never ☐ Occasionally ☒ Constantly

Repeating motions that may include the wrists, hands and/or fingers.
Never ☐ Occasionally ☒ Constantly

Operating machinery and/or power tools.
Never ☐ Occasionally ☐ Constantly

Operating motor vehicles or heavy equipment.
Never ☐ Occasionally ☐ Constantly

Assessing the accuracy, neatness and thoroughness of the work assigned.
Never ☒ Occasionally ☐ Constantly

Environmental Conditions

Low temperatures.
Never ☐ Occasionally ☐ Constantly

High temperatures.
Never ☒ Occasionally ☐ Constantly

Outdoor elements such as precipitation and wind.
Never ☒ Occasionally ☐ Constantly

Noisy environments.
Never ☒ Occasionally ☐ Constantly

Hazardous conditions.
Never ☐ Occasionally ☐ Constantly

Poor ventilation.
Never ☐ Occasionally ☐ Constantly

Small and/or enclosed spaces.
Never ☐ Occasionally ☐ Constantly

No adverse environmental conditions expected.
Never ☐ Occasionally ☐ Constantly

Physical Demands

Sedentary work that primarily involves sitting/standing.
Never ☐ Occasionally ☒ Constantly

Light work that includes moving objects up to 20 pounds.
Never ☒ Occasionally ☐ Constantly

Medium work that includes moving objects up to 50 pounds.
Never ☐ Occasionally ☐ Constantly

Heavy work that includes moving objects up to 100 pounds or more.
Never ☐ Occasionally ☐ Constantly

EEO Statement:

Claremont Graduate University is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, religion, gender and/ or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, sex, age, sexual orientation, or physical disability or any other legally protected basis in its employment practice and in admission of students to educational programs and activities in accordance with the requirement of Title IX of the Education Amendments of 1972, Title I of the American Disabilities Act of 1990 and other applicable laws. CGU is committed to affirmative action in employment practices regarding ethnic minorities, the physically challenged, Vietnam-era veterans, and women. This job description defines the essential or fundamental job duties of the employment position. It is assumed that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. Qualified candidates of diverse ethnic and racial backgrounds are encouraged to apply for vacant positions at all levels.

This job description defines the essential or fundamental job duties of the employment position. It is assumed that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others.

It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act.

Successful completion of criminal background and DMV checks required for final candidate.