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Assistant Shift Manager

4 months ago

Evansville, Indiana, United States Bally's Evansville Full time
Essential Job Functions Implements approved company policy & supervises the operation of the slot machines and performance of Slot personnel during assigned shift Responsible for training, management and equitable treatment of staff Promotes positive customer relations Responsible for scheduling of Slot Service Hosts Ensures all departmental personnel follow the Family Style Service model at all times Must be able to work a variety of hours, holidays and weekends May be required to perform other duties as assignedSupervisory Responsibilities Manages two subordinate Assistant Slot Service Managers who supervise a total of 5 to 10 employees in the Slot department. IS responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; addressing complaints and resolving problems.
Certifications, Licenses, Registrations Must be able to obtain an Indiana Gaming License.
Education And/Or Experience Bachelor's degree (B.A.) from four-year college or university; or one to two years' related experience and/or training; or equivalent combination of education and experience. Employed at least 3000 hours or 24 months in a Slot Department, and 1 year in a Slot Supervisory position as well as a working knowledge of slot machines.
Language Skills Ability to read & interpret documents such as safety rule, operating and maintenance instructions, & procedure manuals. Ability to write routine reports & correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Computer Skills Must be proficient in Microsoft Word and Excel.
Access To Gaming Facility Yes
Access To Sensitive Materials Yes
Source: Hospitality Online