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Offer Management Analyst
4 months ago
Job Description
Brightspeed is a communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. Brightspeed provides broadband, voice, data and managed services including managed security, SD-WAN, managed Wi-Fi/router and cloud access. We are looking for a driven, creative and energetic Offer Management Analyst to join our team.
As an Offer Management Analyst, you will be responsible for various business functions such as sales opportunity review, strategy development, profitability analysis, contract negotiation, and telecom service. You will have experience and knowledge of contract negotiations, contract language creation, project management, custom offer construction, sales processes, along with team leadership and coaching. You are detail-oriented, a skilled negotiator, excellent communicator, a strong coach and leader, and has the desire to work in a fast-paced high-pressure environment in support of the sales cycle.
As an Offer Management Analyst, you will have the following duties:
Maintain records supporting all business cases
Use keen business judgment and financial knowledge to defend and debate recommendations
Ensure compliance with internal procedures and government regulations
Key Working Relationships with Direct Sales, Senior Executives, Legal, Product Management, Regulatory, Billing, and Network Engineering
Support multiple sales teams with special pricing requests and negotiates large contracts with customers
Provide sales teams with guidance on pricing, pricing structure and strategy
Provide support to the legal group on terms & conditions in custom contracts
Assist back-office personnel in resolving implementation issues, billing issues, and technical issues
Ensure team productivity is meeting targets and be accountable for results
Qualifications:
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
5+ year's professional work experience
Prior offer management or pricing experience
Experience in customer negotiations, business development, pricing and contract drafting or equivalent
Excellent verbal, written, project management and presentation skills
Ability to summarize key issues to management
A collaborator with excellent people skills
Computer skills: strong skills on Microsoft Office (Word, Excel)
Effective communication skills, verbal and written
Must be able to communicate effectively with sales personnel and customers in person and on conference calls
Knowledge of the competitive Telecommunications and Hosting/IT Outsourcing industry
#LI-SS1
Additional Information
WHY JOIN US?
** We aspire to contemporary ways of working.**
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
** We offer competitive compensation and comprehensive benefits.**
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Diversity, equity and inclusion are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer/Veterans/Disabled
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice