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Relationship Manager

4 months ago

Orlando, Florida, United States Biller Genie Full time

We are seeking a tech-savvy Relationship Manager with keen attention to detail and excellent communication skills. As a Relationship Manager, you will foster and maintain partnerships, execute initiatives to enhance partner relationships, and collaborate with various departments to ensure service quality. The ideal candidate has experience in payment processing and a solid understanding of how our solution benefits the industry. This is not a hunter position — we need individuals who can collaborate with our existing partners to optimize the commercialization of Biller Genie for their sales teams.
About Us: Recently voted as Inc Magazine's 2023 Best Places to Work, Biller Genie is an award-winning B2B SaaS platform that accelerates businesses' payment processes. Headquartered in Orlando, we are rapidly growing and serving clients across the United States. Our technology is reshaping the payments and accounting industries. Visit to learn more.
What You'll Do:

  • Collaborate with the sales and support teams to build effective partner relationships
  • Develop and execute a targeted customer retention strategy
  • Manage partner profiles using Salesforce
  • Report progress to key internal groups
  • Drive adoption within accounts through effective implementation plans
  • Gather and share feedback to enhance our software
  • Stay informed about industry trends and updates to maintain business expertise
  • Adapt and balance speed and efficiency
  • Fulfill other duties as required by Management
  • Approximately 10% travel expected (2 days per month)


Qualifications:

  • 3-5 years of experience in payment processing and/or merchant services
  • SaaS background is preferred
  • Proficiency in Salesforce
  • Ability to thrive in a high-energy, high-expectation environment
  • Strong attention to detail and work ethic
  • Excellent written and verbal communication skills


Benefits:

  • Competitive Base Salary + Uncapped Commission
  • Comprehensive Medical, Dental, and Vision Plans
  • 401k with up to 4% Company Match
  • Flexible Open Paid Time Off (PTO) Policy


Our Mission: To provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market.
Our Core Values:
Get Shit Done Right - We work hard and ensure tasks are completed correctly and on time, every time.
Own it - We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong.
Catch Up - We are high performers and love a fast-paced environment.
Believe in the Genie - We are passionate about where we are going as a team and we show we care.
Class shines - We are articulate professionals who carry ourselves well and speak with purpose.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.