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Principal Product Team Consultant

4 months ago

Eagan, Minnesota, United States Blue Cross and Blue Shield of Minnesota Full time
About Blue Cross

Blue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We're committed to reinventing health care to improve health for our members and the community. We hope you'll join us.

How Is This Role Important to Our Work?

Blue Cross Blue Shield of MN is hiring a Principal Product Team Consultant in Eagan, MN. The Principal Product Team Consultant will help push for continuous improvement focusing in on four key areas: Organizational Effectiveness (Engaged Teams), Customer Value (Building the right things), Quality (Working Product) and Team Effectiveness (Deliver Predictably). The Principal SM will resolve and escalate impediments; helps assure value delivery at a portfolio level utilizing continuous improvement. The Principal SM is accountable for the overall coordination, execution, and delivery of value through the product portfolios while ensuring utilizing Agile @ Scale Techniques. You will be a cohesive link between multiple product teams, operations teams and Vendor teams, facilitating communications, opening the flow of information, and sharing important progression updates.

This role is hybrid, 2 days a week in office, out of Eagan, MN.

A Day in the Life:

Uses Agile methodology values, principles, and practices to plan, manage, and deliver solutions.Incorporates tasks, issues, risks, and action items within Agile process and product portfolio backlog.Assess team skills composition, product teams and recommend staffing changes.Facilitate complicated product releases and ongoing delivery of value to customers where multiple product teams, vendors teams, or operations groups are involved.Optimizes the flow of value through the product portfolio, facilitating Agile @ Scale events such as Big Room Planning (BRP), Scrum of Scrums, product portfolio Demos, hackathons, bring cake, and product synchs.Facilitates the creation of BRP Objectives leveraging Quarterly Business Reviews for input; works with Product Owners, Architects, Managers, and Stakeholders to ensure alignment to Product Portfolio(s) OKRs and Big Room Planning execution.Facilitate BRP including estimation and creation of sprint (iteration) schedule; Facilitate PI Planning readiness via fostering the preparation of Backlogs via Pre- and Post-BRPs Planning meetings. Works in conjunction with Product Owners, Architects, Managers, Stakeholders and Security.Identifies product portfolio(s) opportunities to work with the team and measure data-based improvements.Enables teams to follow Agile @ Scale and/or scaled lean practices.Enables the proper use of collaborative processes and removes impediments for multiple teams.Enables initiative processes, deliverables, and financials are tracked.Prepares and presents value and Improvement reports for the executive owner of the product portfolios.Provides coaching to leaders, teams, Scrum Masters, and product portfolios on all aspects of Lean Agile. Works with the teams to mature their product led mindset, practices, ceremonies, and coaches the key roles to achieve business results.Remains current with industry trends to identify characteristics of high performing teams/organizations and to help improve business agility within the Product Portfolio.Able to tackle special assignments around building Agile competency through data or other small consulting assignments.Work with peers to present key impediments impeding progress towards adopting a Product Model. Responsible for supporting and developing Agile teams, as needed.Generally, Principal Product Team Consultant will have accountability of Several products or Product Portfolios. Number of products, product size, revenue impacts and/or complexity are all considerations in performance. Nice to Have:Bachelor's degree in computer science, information technology, business, technical degree or a relevant field7+ years of Agile Team experience or in role experience Excellent problem solving and analytical skills, including experience leveraging data to inform decision making and independently solving problemsLeadership and management experience a plusRequired Skills & Qualifications:7+ years of related (Scrum or Agile) professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.One of the following certifications: Certified scrum master (CSM), Professional Scrum Master (PSM), SAFe or LeSSWorking knowledge of agile methodology, techniques, and frameworks, such as Scrum or Kanban, to deliver solutionsAble to build highly engaged teamsExceptional people and portfolio management skillsExcellent communication (verbal and written) and interpersonal abilities with the ability to coach and advise organizational leadership Analytical mindset with a data-driven approach to decision-makingAdaptability and a willingness to learn new skillsExpertise in relating strategy to tacticsStrategic thinker with strong business acumenAdept at working effectively with all functions of an organization in a highly matrixed environmentExperience with agile planning tools such as Jira and/or MuralMake A Difference

Blue Cross is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, gender expression, or any other legally protected characteristic.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

All roles require a high school diploma (or equivalency) and legal authorization to work in the U.S.

Blue Cross and Blue Shield of Minnesota and Blue Plus are nonprofit independent licensees of the Blue Cross and Blue Shield Association.