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Commercial Lines Account Manager

4 months ago

Lafayette, Louisiana, United States gpac Full time

Job Description:

As a Commercial Lines Manager with our team, you will play a pivotal role in shaping the future of the agency. You will:

  • Manage a select portfolio of high-end Commercial Lines clients.
  • Develop and streamline departmental workflows and procedures to enhance efficiency.
  • Collaborate closely with the Director of Commercial Lines to oversee day-to-day operations.
  • Identify growth opportunities for the department, including cross-selling and expanding coverage options.
  • Drive the achievement of agency goals and performance objectives.
  • Continuously enhance the client service experience, ensuring outstanding customer satisfaction.
  • Generate and analyze monthly reports to assess progress toward departmental goals.
  • Cultivate and maintain strong relationships with insurance carriers.
  • Foster a productive and positive work environment within the department.
  • Provide ongoing training to ensure optimal utilization of our agency management system and carrier websites.
  • Participate in annual staff evaluations and contribute to the hiring and training of new team members.
  • Undertake additional responsibilities as required by the role.

Qualifications:

To excel in this role, you should possess:

  • A minimum of 5 years of experience in Commercial Lines insurance.
  • An active MA P & C License.
  • Proficiency with Applied Epic (strongly preferred).
  • Self-motivation and a strong sense of accountability.
  • Exceptional leadership, interpersonal, and organizational skills.
  • The ability to work collaboratively in a team environment.
  • Outstanding problem-solving and customer service abilities.
  • Proficiency in the Microsoft Office Suite.

If you're ready to take your career to the next level and join a team that values excellence and innovation, we encourage you to apply today.

For additional information on this opportunity, please contact Taylor Heeren directly at Resumes may be confidentially sent to