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academic specialist

4 months ago


Washington, Washington, D.C., United States National Defense University Full time

Duties
Serves as Academic Specialist and technical advisor to the Dean of Faculty and Academic Programs and performs a full range of academic support services to the NWC. Responsible for managing and maintaining a coordinated, multi-functional office providing academic support services at the NWC and overseeing aspects of academic records and information management including: student registration; academic records maintenance; grade reporting; academic audits and validation of program completion for each student; initiation of appropriate federal and state reports, and issuance of academic evaluation reports; Blackboard Course creation and maintenance; faculty Learning Management System familiarization; textbook ordering; and textbook budget oversight and execution. Carries out all related academic support functions while ensuring compliance with all DoD regulations and instructions, accreditation councils, as well as State and local regulatory policy and guidance and provides administrative guidance to faculty and staff to ensure their compliance with requisite policies and procedures. Monitors NWC academic related faculty and student service activities and provides program management oversight and administration. Assists in the short term and long-range planning of academic operations to meet changing DoD requirements and student needs.

Develops, maintains, and updates the NWC academic records management system, processes, and procedures; ensures the accompanying policy guidance and user guides are available in both hard copy and web-based formats. Establishes internal control procedures and ensures that office personnel comply with these procedures, especially in the safeguarding of and accountability for student files and records. Serves as the NWC primary point of contact for outside agencies, colleges, and centers regarding student transcripts and related information requirements. Responsible for the overall preparation, collation, maintenance, safeguarding, release, and utilization of official records of current, former, and graduate NWC students. Incumbent maintains verification, certification, and documentation for NWC Joint Professional Military Education (JPME) and other courses.

Performs a full range of NDU Connect support functions. Manages the NWC schedule of routine NDU Connect maintenance, including course set-up, data integrity reviews, and data cleanup. Incumbent serves as the NWC representative on university committees planning future NDU Connect operational changes, as well as documenting new NDU Connect policies and procedures. Makes recommendations concerning improvements in NDU Connect processes, as well as enhancing customer satisfaction with NDU Connect services rendered. Processes student and course information while maintaining data integrity for use by internal components and University personnel. Extracts information from NDU Connect for producing regular and recurring reports, as well as creating special, one-time, and/or ad hoc reports. Prepares and submits institutional reports to internal and external organizations as required.

Is responsible for the overall coordination and daily management of the NWC textbook procurement program. Develops appropriate textbook ordering instructions, directives and/or procedures, and implements them as authorized. Orchestrates the annual execution of a budget for textbook procurement. Ensures that the college spend plan accounts for procuring textbooks in time to support the academic curriculum. Analyzes copyright and reading requirements in order to calculate and execute funding for publishing syllabi and class/student materials. Coordinates closely with course directors and faculty, developing annual support program requirements and anticipated resources. Monitors and tracks obligations, commitments, and budget requests within their program area for consistency with budget spend plans established by the NWC Budget analyst. Provides logistical and administrative support to academic programs and curriculum development as assigned and in accordance with NWC and NDU policies.

Assists in the coordination and daily management of the NWC admissions program; acts as liaison with the military services, DoD, other federal agencies, and the defense industry concerning development of student quotas, as well as the determining processes for the acceptance /rejection of student nominees. Develops appropriate admission program instructions, directives and/or procedures, and implements them as authorized. Formulates and designs procedures to determine if established admissions criteria and program objectives are being met. Makes management level decisions concerning the daily operations and continuous improvements in the application and admissions processes based on analysis of data. Provides input for decision-making purposes at a higher level regarding the overall management and administration of admissions program.

Performs other duties as assigned.

Conditions of Employment

  • Must be a U.S. Citizen
  • Males born after must be registered or be exempt from Selective Service (see )
  • Direct Deposit: All federal employees are required to have direct deposit
  • The position is governed by 10 USC 1595 and NDUI 1416.0l dated March 2017.
  • Must be able and willing to travel both domestically and internationally. Travel is seldom required. Less than 20 % of the time.
  • The incumbent must be able to successfully obtain and maintain a Secret clearance.