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Associate II

4 months ago

Chester, Virginia, United States Tapestry Full time

general purpose of the position: represent and communicate the kate spade brand and lifestyle to customers through sales competency, product expertise and by providing the highest level of customer service. responsibilities include but are not limited to the following:

essential duties and responsibilities client & service expert:

 achieves individual sales goals

 develops strong product knowledge across all categories

 the sales associate is responsible for ensuring exemplary customer service by delivering the ultimate kate spade experience

 able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book building

brand equity:

 understand and communicate the kate spade aesthetic, brand philosophy and lifestyle to the customer

 demonstrate interest and ability to work as part of a team operational excellence:

 execute operational tasks as per company directives

 accurately processes all pos transactions

 adhere to and apply visual directives, ensure that store standards are executed

daily physical requirements:

 available to work store schedule, as needed, including evenings and weekends

 standing for extended periods of time

 able to safely lift boxes up to 40 pounds

 comfortable climbing ladders

skills and abilities required:

 professional selling skills and exceptional interpersonal skills

 prior luxury goods experience preferred

 proactive ability to multi-task and prioritize

 works well in a team environment