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Senior Manager, Full-Funnel Experience Planning, Media

4 months ago


Marlborough, Massachusetts, United States helenoftroy Full time
Join our Marketing Team at Helen of Troy as our Senior Manager, Experience Planning, Media & Data Strategy (hybrid work onsite 3 days a week), and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell , PUR , Braun , Vicks , Hot Tools , Drybar , Curlsmith , and Revlon . Together, we build innovative and useful products that elevate people's lives everywhere every day

Look around your home, and you'll find us everywhere:

In your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent

Hybrid schedule: Our office teams have transitioned back to working in the office on a regular hybrid schedule. At present, team members are expected in the office an average of three (3) days a week. Decisions regarding any changes to our hybrid schedule will be communicated.

Work Location: Marlborough, MA or Boston, MA

What you will be doing:

The Sr. Manager, Experience Planning, Media & Data Strategy will partner with brands to advise strategic experience planning brief including strategic target, jobs to be done, consumer journey and full-funnel activation strategy supporting the Wellness business. The Sr. Manager will lead Media AOR partnership for set brands ensuring experience plans deliver brand growth expectations and YOY ROAS improvements.
  • Own the development of communications plans across all channels including national media, retailer media, and DTC to ensure strategies and plans are grounded in strategic target consumer behavior and journeys that clearly reflect category / brand business objectives and drive sales / market share growth
  • Portfolio investment management across omni-channel media (e.g. DTC, National, Retail Media, Amazon)
  • Day to Day Leadership of strategic partnerships with key media partners that drive innovation, capabilities and measurable impact of our media spend
  • Primary point of contact for Media AOR on Wellness portfolio of brands
  • Support brand specific experience plan development and provide mentorship to the inter-agency teams
  • Lead a cross-functional team made up Digital Strategy, Creative AORs, PR, E-Commerce, Brand in the creation, activation and optimization of experience plans
  • Identification and implementation of reapplication opportunities across the portfolio
  • Ensure delivery of optimal media rates and performance through the establishment of critical metrics that are tied to the financial targets of the division
  • Work with Media AOR and JBP partners to develop annual learning agendas
  • Act as media point of contact for MMM and other 3rd party measurement
  • Collaborate with Regional Media Leads in the development and sharing of CHC standard processes
Skills needed to be successful in this role:
  • Strong passion and emotional intelligence for consumers
  • Strategic and analytical thinking
  • Bias for action, driving strategic outcomes through influence, collaboration & organizational savviness
Minimum Qualifications:
  • Bachelor's Degree
  • 5+ years of professional experience with relevant consumer insight background
  • Experienced multiple types of projects, including positioning, brand architecture, creative / messaging development and evaluation, innovation ideation, development, and evaluation, claims testing, segmentation, omni-channel consumer journey's, path to purchase, brand health tracking, etc.
  • Authorized to work in the United States on a full-time basis
Preferred Qualifications
  • Experience in CPG and durable goods
Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands. Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.

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For more information about Helen of Troy, visit . You can also find us on LinkedIn , Glassdoor , Facebook , Instagram and Twitter .

Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture and background. We do not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, protected veteran status or any protected basis.

We will provide individuals with disabilities reasonable accommodation to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at

Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, and Drybar - many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.

At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.