Current jobs related to IT Field Engineer - Boston, Massachusetts - Delta Airlines

  • AV Field Engineer

    7 days ago

    Boston, Massachusetts, United States New Era Technology company Full time

    Job Title: AV Field EngineerWe are seeking a highly skilled AV Field Engineer to join our team at New Era Technology. As an AV Field Engineer, you will be responsible for installing, maintaining, and troubleshooting audiovisual systems at client sites.Key Responsibilities:Work closely with the engineering team to complete drawing reviews and ensure that New...

  • Field Engineer

    3 weeks ago

    Boston, Massachusetts, United States Lockheed Martin Full time

    About the RoleWe are seeking a highly skilled and experienced Field Engineer to join our team at Lockheed Martin Rotary and Mission Systems. As a Field Engineer, you will play a critical role in the planning, integration, and execution of activities to support events, experiments, and demonstrations at our Center for Innovation (CFI).Key...

  • AV Field Engineer

    3 days ago

    Boston, Massachusetts, United States New Era Technology company Full time

    AV Field Engineer Job DescriptionNew Era Technology is seeking a highly skilled AV Field Engineer to join our team. As an AV Field Engineer, you will be responsible for working closely with our engineering team to bring newly installed AV and multimedia systems to completion.You will ensure that our company's standards are upheld on all AV and multimedia...

  • Field Service Engineer

    21 hours ago

    Boston, Massachusetts, United States Nordson Full time

    About NordsonNordson is a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed.Job SummaryWe are seeking a skilled Field Service Engineer to join our team. As a Field...

  • Field Services Engineer

    6 days ago

    Boston, Massachusetts, United States Focus Technology Solutions Full time

    Job Title: Field Services EngineerWe are seeking a highly skilled Field Services Engineer to join our team at Focus Technology Solutions. As a Field Services Engineer, you will be responsible for providing technical support and consulting services to our clients.Key Responsibilities:Provide technical support and troubleshooting services to clients on-site...

  • Field Service Engineer

    1 day ago

    Boston, Massachusetts, United States Agilent Technologies Full time

    Job DescriptionAs a Field Service Engineer for Agilent Technologies, you will be responsible for installing, maintaining, and repairing Agilent instruments at customer sites. This role requires strong technical skills, excellent communication abilities, and a commitment to delivering exceptional customer service.Key Responsibilities:Travel to customer...

  • Software Quality Assurance Engineer

    7 days ago

    Boston, Massachusetts, United States IT Excel Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented individual to join our team as a Junior Validation Specialist. As a key member of our Quality Assurance team, you will be responsible for ensuring the quality and integrity of our software products.Key ResponsibilitiesConduct thorough testing and validation of software applications to identify...

  • Senior Field Service Engineer

    7 days ago

    Boston, Massachusetts, United States Elekta Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Field Service Engineer to join our team at Elekta. As a key member of our technical support team, you will be responsible for providing expert-level technical support and repair services for our medical equipment, ensuring that our customers receive the highest level of service and...

  • Senior Field Service Engineer

    5 days ago

    Boston, Massachusetts, United States Elekta Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Field Service Engineer to join our team at Elekta. As a key member of our technical support team, you will be responsible for providing expert-level technical support and repair services for our medical equipment, ensuring that our customers receive the highest level of service and...

  • Field Service Engineer

    4 weeks ago

    Boston, Massachusetts, United States PEAK Technical Staffing USA Full time

    POSITION SUMMARY:The Field Service Technician plays a crucial role in ensuring the optimal performance of our systems. This position involves working closely with the Field Services Manager and Field Services Engineer to deliver high-quality service and support.KEY RESPONSIBILITIES:Execute installations, maintenance, and troubleshooting of the Company’s...

  • Field Service Engineer

    2 weeks ago

    Boston, Massachusetts, United States Danaher Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Danaher. As a Field Service Engineer, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our equipment.Key ResponsibilitiesManage customer accounts and identify opportunities to add value through additional servicesDrive...

  • Field Service Engineer

    7 days ago

    Boston, Massachusetts, United States Carestream Health Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Carestream Health. As a Field Service Engineer, you will be responsible for providing technical support and maintenance for our diagnostic imaging equipment at customer sites.Key ResponsibilitiesInstall, troubleshoot, service, and maintain equipment at customer...

  • Field Service Engineer

    7 days ago

    Boston, Massachusetts, United States Ford Motor Company Full time

    Job Title: Field Service EngineerWe are seeking a highly skilled Field Service Engineer to join our team at Ford Motor Company. As a Field Service Engineer, you will be responsible for providing technical assistance to dealerships and technicians to resolve complex vehicle repair issues.Key Responsibilities:Provide repair assistance on difficult-to-repair...

  • Field Service Engineer

    1 week ago

    Boston, Massachusetts, United States Agilent Full time

    Job DescriptionAs an Agilent Field Service Engineer, you will play a critical role in supporting our customers' daily operations, helping them overcome challenges and enabling scientists to make life-enhancing discoveries. Our contributions provide valuable insights and support, ensuring laboratories function efficiently and effectively.Key...

  • Field Service Engineer

    4 days ago

    Boston, Massachusetts, United States Beckman Coulter Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Beckman Coulter Life Sciences. As a Field Service Engineer, you will be responsible for delivering exceptional customer satisfaction in all aspects of the job, including increased throughput, decreased downtime, regular Preventive Maintenance, and regular upgrades as deemed...

  • Field Service Engineer

    6 days ago

    Boston, Massachusetts, United States Danaher Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Beckman Coulter Life Sciences. As a key member of our service organization, you will be responsible for delivering exceptional customer satisfaction through timely and effective equipment maintenance and repair.Key ResponsibilitiesManage customer accounts and identify...

  • Senior Field Service Engineer

    3 weeks ago

    Boston, Massachusetts, United States GE Full time

    Job SummaryGE's Power Conversion business is seeking a highly skilled Lead Field Service Engineer to provide technical direction for the overhaul, repair, and maintenance of marine and industrial gearsets, motors, and generators. As a key member of our team, you will be responsible for ensuring the safe and successful execution of service requests, providing...

  • Lead Field Service Engineer

    3 weeks ago

    Boston, Massachusetts, United States GE Full time

    Job SummaryGE's Power Conversion business is seeking a highly skilled Lead Field Service Engineer to provide technical direction for the overhaul, repair, and maintenance of marine and industrial gearsets, motors, and generators. As a key member of our team, you will be responsible for ensuring the safe and successful execution of service requests, providing...

  • Field Service Technician

    7 days ago

    Boston, Massachusetts, United States Orion Talent Full time

    Job Title: Field Service EngineerJoin Orion Talent as a Field Service Engineer and take on a challenging role that requires technical expertise and excellent communication skills.Job SummaryWe are seeking a highly skilled Field Service Engineer to provide technical support to our customers. As a Field Service Engineer, you will be responsible for installing,...

  • Lead Field Service Engineer for Marine and Industrial Gear Sets

    1 week ago

    Boston, Massachusetts, United States GE Full time

    Job DescriptionGE's Power Conversion business is seeking a highly skilled Lead Field Service Engineer to provide technical direction for the overhaul, repair, and maintenance of equipment consisting of GE marine and industrial gear sets, as well as motor and generator bearings. The successful candidate will report to the FSE Manager and manage work items to...

IT Field Engineer

4 months ago

Boston, Massachusetts, United States Delta Airlines Full time


IT Field Engineer

United States, Massachusetts, Boston

Information Technology

02-May-2024

Ref #: 24712

LinkedIn Tag: LI-CM3

How you'll help us Keep Climbing (overview & key responsibilities)

Delta IT is on a journey of transformation. We are changing the way we do business from top to bottom. As thought leaders within Delta, we strive to create meaningful and innovative solutions and are looking for team members to help us realize our vision.

Delta employees are thinkers, doers, innovators.

We are proactive.

We are collaborative.

We deliver impact to our customers.

Join us on our transformation journey in becoming a world-class IT organization at the world's best airline

The Field Engineer responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.

  • Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.
  • Provides service and customer support during field visits or dispatches.
  • Diagnoses errors or technical problems and determines proper solutions.
  • Produces timely and detailed service reports.
  • Documents processes.
  • Collects and analyzes performance data to provide technical assistance.
  • Ties workflow to schedule.
  • Accurately documents solutions related to complex issues.
  • Creates workaround procedures when standard procedures have failed and ensures issues are resolved.
  • Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers.
  • Builds positive relationships with customers.
  • This job might require work during weekends and early and late shifts to accommodate Airline operation, as well as occasionally travel to several other regional Airports. Employee will be reimbursed for any travel-related expenses.

Benefits and Perks to Help You Keep Climbing

WHY YOU'LL LOVE DELTA

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

  • Competitive salary, industry-leading profit sharing program, and performance incentives
  • 401(k) with generous company contributions up to 9%
  • Paid time off including vacation, holidays, paid personal time, maternity and parental leave
  • Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
  • Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
  • Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
  • Domestic and International space-available flight privileges for employees and eligible family members
  • Career development programs to achieve your long-term career goals
  • World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
  • Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
  • Recognition rewards and awards through the platform Unstoppable Together
  • Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

  • At least 0-2 years of experience in IT infrastructure, engineering or Basic Network/server and application knowledge (MS Office, Outlook, etc.).
  • Troubleshooting skills (hardware/software) and NT workstation and peripheral knowledge.
  • The ideal candidate will have the above plus A+ Certification.
  • Ability to move, on a periodic basis, large equipment that weighs at least 30 pounds.
  • Ability to provide on-site, and on-call 7x24x365 support, as needed.
  • Consistently prioritizes safety and security of self, others, and personal data.
  • Embraces diverse people, thinking, and styles.
  • Possesses a high school diploma, GED, or high school equivalency.
  • Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

  • Previous airline experience is ideal
  • Communication Skills - The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level.
  • Integrity and Trust - Involves being widely trusted, being seen as a direct, candid individual, can present the unvarnished truth in an appropriate and effective manner, keeps confidences, admits mistakes, and doesn't misrepresent him/herself for personal gain.
  • Partnership - Involves working well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by chipping into discussions, developing, and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer.
  • Technical Expertise - Involves demonstrating a dedication to growing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying advised as to industry practices, knowing how to apply relevant technical processes to appropriate business needs.
  • Dedication - Involves demonstrating a desire to dedicate time and energy to accomplish goals, tasks, assignments, etc.
  • Flexibility - Is open to change, enjoys the challenge of unfamiliar tasks, anticipates and adjusts to problems and roadblocks, is not thrown off when things change, can flex to future consequences and trends appropriately.
  • Patience - Involves listening and checking before acting. Is tolerant with people and processes, tries to understand the people and the data before making judgments and acting, sensitive to due process and proper approaches.
  • Problem Solving - Uses detailed logic and methods to address difficult problems with effective solutions, probes all fruitful sources for answers, can see hidden problems, is excellent at honest analysis, looks beyond the obvious and doesn't stop at the first answer.
  • Task Management - Delivers quality work on time, translates planning into action by following applicable established procedures or methodologies, proactively monitors and controls task status by collecting and analyzing task data to anticipate and address barriers, appropriately communicates, and resolves or escalates any problems that arise.

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here



Apply Now