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Account Specialist II

4 months ago


Lincolnshire, Illinois, United States Aon Full time
Your Impact As An Account Specialist II

As an Account Specialist II for the Wrap Up Team, our job is to keep various Controlled Insurance Programs (CIP) running efficiently. We ensure the clients' requirements are met by working with their contractors to submit the accurate documentation and paperwork for their work on the jobsites.

We make certain projects are moving along as scheduled. Attention to detail is required in this position. Assisting these subcontractors from the beginning to end of the CIP program is what we are here to do. Manage, address and complete special client projects. Mentor others on the team.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like
  • Routinely and effectively collaborate with local Aon office account executives, client contractors and carriers to ensure client needs are being met
  • Setup new projects/policies and manage renewals, extensions, and terminations of policies/projects.
  • Obtain all Wrap Up forms in a timely manner. Communicate effectively with contractors to acquire missing or incomplete forms.
  • Verify the data contained in received Wrap Up forms is reasonable and accurate.
  • Ensure system of record (AonWrap, Bridge & Broker Desktop) is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail.
  • Assess the quality and completeness or delinquency of offshore partner team member' activities.
  • Receive and place calls from/to contractors and carriers to resolve problems in a proactive manner.
  • Provide quality checks on data entered and accurately log errors.
  • Finalize contractor insurance credits and review offshore staff's performance in calculating those credits.
  • Manage with assistance from team members, address, and complete special client projects.
  • Ability to work from 10am - 7pm (CST)

To Be Qualified for This Role:

Skills and experience that will lead to success

  • 2+ years of Insurance experience; construction administration, commercial insurance, or construction wrap up Insurance experience a plus; and/or work experience that includes bookkeeping or accounting are helpful.
  • Must have strong math competence to manually check insurance calculations.
  • Must maintain appropriate insurance brokers license or obtain within 6 months of hire.
  • Ability to effectively communicate both verbally and written with external and internal clients on client servicing activities. Effective telephone skills are a must to achieve desired results.
  • Strong digital literacy is a must, including Excel skills to import/export data.
  • Successfully operates in a fast-paced output driven environment that requires staff members to multi-task, react quickly and perform tasks that are not routine.

We support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position is $56,000 to $68,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted to reflect applicant's geographic location.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer.