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Premium Seating Coordinator
4 months ago
- Supervise suite administration staff to ensure compliance with the USTA policies and procedures
- Place and situate all furniture and appliances for all suites
- Provide customer service interfacing with various entities and guests
- Lifting heavy furniture
- Provide administrative support to the Sr. Manager of Premium Seating
- Coordinating Furniture and Décor Deliveries, represent the Premium Seating Department at meetings with Vendors at the National Tennis Center
- Responsible for creating and maintaining files, monitoring FF&E orders, typing, faxing, filing, and other duties as assigned by the Sr. Manager of Premium Seating
- Assist in Providing all trades and vendors with information necessary to complete tasks at hand
- Receive/enter work order tickets timely and accurately
- Communicating with Suite Holders throughout the US Open Planning Process
- Responsible for periodic walk-thru of the Suites to ensure its cleanliness and Maintenance
- Communicate any breakdowns in real time with the Sr. Manager of Premium Seating
- Previous guest or customer service related experience
- Punctual and presentable shift attendance, neatly groomed in a clean, well-maintained uniform
- Available to work for the full duration of the US Open tournament
- Must be able to work 12+ hour shifts and be available days, nights and weekends
- Willing to work outdoors in various weather conditions and able to stand for extended periods
- Personable and proactive team player with excellent communication skills
- Remain calm and focused in a fast-paced environment as well as during stressful situations
- Must be able to multitask and to lift 60lbs+
- Bilingual (a plus, but not necessary)