Current jobs related to Business Process Transformation Manager - Charlotte, North Carolina - Brightspeed
-
Transformation Manager for Business Operations
3 weeks ago
Charlotte, North Carolina, United States Brightspeed Full timeJob OverviewCompany Overview:At Brightspeed, we are dedicated to transforming the way individuals connect, work, and engage by delivering swift and dependable internet services along with an exceptional customer experience across numerous states in the Midwest and South.Supported by Apollo Global Management, our mission is to expedite the transition from...
-
Senior Project Manager, Business Transformation
2 weeks ago
Charlotte, North Carolina, United States Experient Group Full timeAbout the RoleWe are seeking a seasoned Senior Project Manager to join our growing Charlotte office. As a key member of our team, you will be responsible for driving effective solutions for our clients' needs. Your expertise in project management and business/data analysis will be instrumental in developing and executing multi-year transformation...
-
Process Transformation Manager
1 day ago
Charlotte, North Carolina, United States A.P. Møller - Maersk AS Full timeJob DescriptionAs a Process Transformation Manager at A.P. Møller - Maersk A/S, you will play a crucial role in defining and implementing standardized controls across the organization. This position requires a strong analytical mindset, excellent communication skills, and the ability to work effectively with stakeholders at all levels.Key...
-
Business Transformation Consultant
1 week ago
Charlotte, North Carolina, United States WELLS FARGO BANK Full timeAbout this Role:Wells Fargo is seeking a highly skilled Business Transformation Consultant to join the Auto Furnishing Team within the Credit Bureau Management Office. This organization is responsible for the credit bureau reporting activities across the Wells Fargo enterprise to the credit reporting agencies. As a Business Transformation Consultant, you...
-
Manager of Business Process Innovation
3 weeks ago
Charlotte, North Carolina, United States Brightspeed Full timeJob OverviewCompany Overview:At Brightspeed, we are dedicated to transforming the way individuals connect, work, and enjoy life by delivering fast and dependable internet services across numerous states in the Midwest and South.Supported by Apollo Global Management, our mission is to expedite the transition from copper to fiber optic technologies, enhancing...
-
Business Transformation Specialist
2 weeks ago
Charlotte, North Carolina, United States Innova Solutions Full timeJob DescriptionJob Title: Business Transformation SpecialistJob Summary:Innova Solutions is seeking a highly skilled Business Transformation Specialist to join our team. As a Business Transformation Specialist, you will play a critical role in driving business growth and improvement through strategic planning, analysis, and execution.Key...
-
Business Process Excellence Manager
2 weeks ago
Charlotte, North Carolina, United States Bank of America Full timeJob DescriptionJob Title: Senior Business Process SpecialistJob Summary:We are seeking a highly skilled Senior Business Process Specialist to join our team at Bank of America. As a key member of our organization, you will be responsible for driving and executing internal control discipline and operational excellence within our Line of Business (LOB) or...
-
Senior Business Process Specialist
2 weeks ago
Charlotte, North Carolina, United States Bank of America Full timeJob DescriptionJob Title: Senior Business Process SpecialistJob Summary:We are seeking a highly skilled Senior Business Process Specialist to join our team at Bank of America. As a Senior Business Process Specialist, you will be responsible for driving and executing internal control discipline and operational excellence within a Line of Business (LOB) or...
-
Digital Transformation Leader
2 days ago
Charlotte, North Carolina, United States The Hartford Full timeJob Title: Director Digital and Billing/Member ManagementWe are seeking a highly experienced and skilled Director to lead our Digital and Billing/Member Management teams. As a key member of our Group Benefits IT organization, you will be responsible for driving the transformation of our Digital and Billing platforms to improve our customer and employee...
-
Digital Transformation Project Manager
2 weeks ago
Charlotte, North Carolina, United States Prenetics Full timeAbout the OpportunityWe are seeking a skilled Digital Transformation Project Manager to lead the transition of our in-house website and legacy systems to a new, modern platform. This is a unique opportunity to drive the digital transformation of our organization, managing the integration of internal tools and systems, and ensuring smooth coordination across...
-
Transformational Technology Leader
2 weeks ago
Charlotte, North Carolina, United States The Hartford Full timeAbout The HartfordThe Hartford is a leading insurance company that goes beyond traditional coverages and policies. We're committed to making a difference and proud to be a company that offers every opportunity for our employees to achieve their goals and help others succeed.Job SummaryWe're seeking a transformational technology leader to help us modernize...
-
Agile Transformation Consultant
1 week ago
Charlotte, North Carolina, United States Experis Full timeAbout the RoleWe are seeking a seasoned Agile Transformation Coach to join our team at Experis. As a key member of our organization, you will play a critical role in guiding and influencing transformational change for highly complex business needs.Key ResponsibilitiesBuild Relationships and Provide Guidance: Act as an advisor to executives, senior...
-
Transformation Project Lead
3 weeks ago
Charlotte, North Carolina, United States Brightspeed Full timeJob OverviewCompany Overview:At Brightspeed, we are dedicated to transforming the way individuals connect, work, and engage by delivering swift and dependable internet services along with an exceptional customer experience across multiple states.Supported by investments from Apollo Global Management, our mission is to expedite the transition from copper to...
-
Field Operations Transformation Manager
3 weeks ago
Charlotte, North Carolina, United States Carrier Full timeCountry: United States of AmericaLocation: Carrier's Commercial HVAC service division is seeking a proactive and skilled leader to oversee field operations transformation initiatives. The ideal candidate will spearhead projects aimed at enhancing performance, customer satisfaction, and financial outcomes for the service team. This role requires strategic...
-
Transformation Excellence Specialist
2 weeks ago
Charlotte, North Carolina, United States Motion Recruitment Full timeAbout the RoleMotion Recruitment is seeking a highly skilled Transformation Coach to join our client's team in Charlotte, NC. As a Transformation Coach, you will play a critical role in driving business transformation and innovation within the organization.Key ResponsibilitiesConsult as an expert to develop or influence initiatives and resources for highly...
-
Transformation Excellence Specialist
3 weeks ago
Charlotte, North Carolina, United States Motion Recruitment Full timeAbout the RoleMotion Recruitment is seeking a highly skilled Transformation Coach to join our client, a leading Financial Services Company in Charlotte, NC. As a Transformation Coach, you will play a critical role in driving business transformation and product development initiatives.Key ResponsibilitiesConsult as an expert to develop or influence...
-
Corporate Transformation Manager
2 weeks ago
Charlotte, North Carolina, United States Brightspeed Full timeJob DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.We are a company backed by funds managed by Apollo Global Management, with a vision to accelerate the upgrade of copper to fiber optic...
-
Charlotte, North Carolina, United States Coca-Cola Consolidated Full timeJob OverviewThe Senior Manager of Business Process Optimization is responsible for driving operational excellence and technological innovation within the Customer Connections Hub (CCH). This role will lead the evaluation and optimization of business processes and technologies to achieve revenue and gross profit objectives.Key ResponsibilitiesCollaborate with...
-
Business Process Management Specialist
3 weeks ago
Charlotte, North Carolina, United States Synechron Full timeAbout the RoleWe are seeking a skilled Appian Developer to join our dynamic IT team at Synechron. The ideal candidate will have a strong background in software development with a focus on the Appian platform.Key ResponsibilitiesDesign and Development: Design, develop, and implement business process applications using Appian BPM software.Requirements...
-
Digital Transformation Leader
1 week ago
Charlotte, North Carolina, United States Microsoft Full timeAbout the RoleThe Digital Transformation Leader within the Small, Medium, and Corporate (SMC) customer segment leads an organization of sales specialists and technical sellers to provide and sell best-in-class solutions to our SMC customers, building momentum into this new AI-era for our customers and partners. The SMC East Leader provides sales leadership...
Business Process Transformation Manager
4 months ago
Job Description
We are currently looking for a Business Process Transformation Manager to join our growing team As a Business Process Transformation Manager, you will be responsible for driving and leading a number of growth and transformation initiatives with inside of our Enterprise and Wholesale business unit.
In this role as an Individual Contributor, you will work with cross functional teams and senior leaders to create business processes supporting new products, lead efforts to transform current systems and workflows, and drive technical efficiencies as Brightspeed establishes their new system stack.
As a Business Process Transformation Manager, your duties and responsibilities will include:
Act as a trailblazer to drive cross-functional discovery and decision-making
Develop and document business and systems requirements
Take ownership of issues and gaps identified through your discovery; and creatively drive resolution
Drive key strategic projects as identified by Senior leadership including product launch, system transformation, or position re-engineering
Drive technical and process efficiencies as Brightspeed migrates to new system stack
Champion changes for improved internal user and customer experience
Develop and execute change management and communication plan
Oversee testing schedules, testing logistics, test plans, issues, and resolutions
Provide project management direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team
Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project
Proactively manage change control and communicate impact in project scope, identify issues, and devise contingency plans
Identify and manage project dependencies and critical paths while maintaining accurate project plans with real-time milestone, task, and project health data
Qualifications:
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
7+ years' experience in leadership or program management experience
Strong experience leading Sales enablement programs/projects
Bachelor's degree, PMP, or SCRM Master certification.
Excellent verbal and written communication skills to facilitate clear and effective communication with team members, stakeholders, and clients
Strong leadership qualities to guide and inspire teams, foster collaboration, and drive project success
Effective time management skills to prioritize tasks, meet deadlines, and keep projects on schedule
Proficient in managing relationships with diverse stakeholders, including clients, team members, and executives, to ensure project alignment with organizational goals
Strong analytical and problem-solving skills to address issues promptly and find creative solutions to overcome obstacles
#LI-SS1
Additional Information
WHY JOIN US?
** We aspire to contemporary ways of working.**
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
** We offer competitive compensation and comprehensive benefits.**
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Diversity, equity and inclusion are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer/Veterans/Disabled
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice
