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Client Service Coordinator
4 months ago
- Review prepared sales packages and book advertisement orders for multiple agencies across local and regional sports networks via internal Ad Management system
- Monitor Air Time to track if ad orders meet contract deliverables. Resolve discrepancies by rebooking orders with guidance from Client Service Representative
- Act as first-level support to ad agencies with value requests, questions and order revisions and escalate complex issues as needed
- Provide background and research on potential client targets and categories as requested by senior members of the sales team
- Create and format Excel reports in support of the sales function
- Collaborate with and support the Client Service Representative on all account stewardship processes
- Build understanding of industry and remain current on all relevant sports issues and events
- Attend sales meetings, edit proposals and complete administrative tasks to assist with comprehensive sales process
- Manage priorities among respective accounts as assigned by senior members of the sales team
- Other job-related duties as assigned
- High School Diploma required, Bachelor's Degree preferred
- Previous office experience required
- Experience in a related area or strong desire to build a career in sports media marketing is preferred
- Interest and general understanding of the sports industry
- Familiarity with Wide Orbit and STRATA, or similar systems preferred
- Strong attention to detail, excellent verbal and written communication skills are necessary
- Knowledge of Microsoft Office applications, including Word, Excel and Outlook is required
- Proficiency in PowerPoint is required
- Strong organizational skills and a proven ability to work as a member of a team and individually
- Ability to multitask and manage competing priorities
- This role takes place in an office setting and is a sedentary role
- Minimal travel may be required to attend meetings, conduct trainings, etc.