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Banquet House Attendant

4 months ago

Washington, Washington, D.C., United States Yotel Management USA CO LLC Full time

TITLE Banquet House Attendant

ABOUT THE ORGANIZATION

WELCOME TO YOTEL

A hotel that moves as fast as you. YOTEL has prime locations around the world for you to get centred quickly. Staying with us means spending time in the world's smartest places, where desirable, tech and design-led environments make a real connection with modern travellers on the go.

MAKING YOUR HOTEL EXPERIENCE NON-STOP

YOTEL offers guests a hotel experience that challenges the status quo, with a promise to deliver a different kind of stay through awesome people, smart design and the creative use of technology.

LOCATION YOTEL Washington DC

POSITION House Person (Houseman)

DESCRIPTION

Position Overview:

The Banquet Housemen will provide professional meeting space to clients through accurate room sets, timeliness of refreshes and consistently meeting all other guest needs.

Major Duties & Responsibilities:

Communicate with clients and Banquet Manager for special needs and requests.

Ensure guest satisfaction by scrutinizing room sets to Hotel standards.

Set banquet space according to banquet event orders including water stations with polished glassware, all tables/linens and stages/dance floors

Clean all meeting rooms consistently in the following areas; dust wood work, polish glass and mirrors, polish railings, vacuum and spot clean carpeting.

Keeps equipment and store room in excellent order.

Refreshes rooms at breaks.

Perform all assigned side work such as replenishing condiments and restocking side stands.

Perform general cleaning tasks to adhere to health and safety standards.

Keep work area clean and organized.

Complete other duties as assigned by supervisor.

Complies with all company safety and risk management policies and procedures.

Attends daily preshift meetings and monthly departmental meetings.

Participates in regular safety meetings, safety training and hazard assessments.

Attends training programs (classroom and virtual) as designated.

Complete other duties as assigned by supervisor.

Job duties descriptions will follow the terms as set out in the Collective Bargaining Agreement.

Skills/Qualifications:

High school diploma or equivalent preferred.

6 months to 1 year of relevant experience preferred.

Welcoming individual who enjoys genuine guest interactions.

Ability to multitask while maintaining a sense of calm.

Exerting up to 75 pounds of force occasionally, and/or 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Able to regularly stand and walk.

Able to work nights, weekends and holidays when business needs dictates.

Able to read and comprehend simple instructions, short correspondence, and memos.

What are Yotel people like?

Proactive with a 'can do' positive attitude

Likes to be busy, always looking for the next task or goal to achieve

Great attention to detail in everything that they do

Sociable and confident with each other and our guests

Friendly, warm and welcoming always

Professional in their outlook, taking pride in their appearance, performance and reputation

Takes responsibility for their actions and those of the wider team

Like to own problems and find solutions for the benefit of the guests and teams alike

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.

POSITION REQUIREMENTS:

Requirements:

  • Ideal candidate will have experience working in a hotel environment that provides a superior level of guest service and professionalism
  • Ability to work quickly while maintaining a close attention to detail
  • Must possess the ability to handle multiple tasks at once
  • Excellent communication and interpersonal skills
  • Ability to effectively communicate with department managers, team members and guests
  • Must possess a strong team spirit

Physical Demands:

  • Perform repetitive hand and arm movements
  • Ability to lift, pull, push up to 50 pounds on an ongoing basis
  • Must be able to squat, bend, kneel and twist on an ongoing basis
  • Ability to stand for long periods of time
SALARY

SHIFT Various

FULL-TIME/PART-TIME Full-Time

EXEMPT/NON-EXEMPT: Non-Exempt

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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