Current jobs related to Guest Service Agent - Rockville Centre, New York - Hampton Inn & Suites Rockville Centre

  • Insurance Account Representative

    7 days ago

    Rockville Centre, New York, United States Diane Mcgrath - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused Insurance Account Representative to join our team at Diane McGrath - State Farm Agent. As a key member of our team, you will play a vital role in providing exceptional service to our customers and growing our agency through meaningful relationships.ResponsibilitiesProvide expert guidance on...

  • Insurance Account Representative

    7 days ago

    Rockville Centre, New York, United States Diane Mcgrath - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused Insurance Account Representative to join our team at Diane McGrath - State Farm Agent. As a key member of our team, you will play a vital role in providing exceptional service to our customers and growing our agency through meaningful relationships.ResponsibilitiesProvide expert guidance on...

  • Restaurant Server

    2 weeks ago

    Rockville Centre, New York, United States Bareburger Rockville Centre Full time

    Job DescriptionWe are seeking a highly skilled and enthusiastic Server to join our team at Bareburger Rockville Centre. As a Server, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and maintaining a clean and welcoming environment.Key Responsibilities:Serving Guests: Welcome and serve...

  • Server/Counter Position

    2 weeks ago

    Rockville Centre, New York, United States Bareburger Rockville Centre Full time

    Bareburger Rockville Centre Server/Counter PositionWe are seeking a skilled and friendly Server/Counter to join our team at Bareburger Rockville Centre. As a Server/Counter, you will be responsible for providing exceptional customer service, taking orders, and delivering food and beverages to our guests.Key Responsibilities:Customer Service: Greet and...

  • Host/Hostess - New York

    2 weeks ago

    Rockville Centre, New York, United States TGI Fridays Full time

    Job SummaryTGI Fridays is seeking a highly skilled and charismatic Host/Hostess to join our team. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.Key ResponsibilitiesGreet and Welcome GuestsManage Guest FlowProvide Excellent ServiceEnsure Smooth Seating and Dining...

  • Experienced Cook Wanted

    2 weeks ago

    Rockville Centre, New York, United States Burgerology Full time

    Job Description for Cook at BurgerologyWe are seeking a skilled Cook to join our team at Burgerology. As a key member of our culinary staff, you will be responsible for preparing and cooking a variety of dishes to meet the high standards of our restaurant.Key Responsibilities:Food Safety and Quality Control: Inspect and clean food preparation areas,...

  • Culinary Specialist

    3 weeks ago

    Rockville Centre, New York, United States Tap Room Full time

    Exciting Culinary Position at Tap RoomWe are seeking a talented Culinary Specialist to join our vibrant kitchen team. Your primary responsibility will be to prepare and cook a variety of delectable dishes that will satisfy our valued patrons.If you possess a genuine enthusiasm for crafting exceptional dining experiences with high-quality cuisine, you may be...

  • Insurance Account Position

    1 month ago

    Rockville Centre, United States Diane McGrath - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Rockville Centre, NY is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Diane McGrath - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including...

  • Insurance Account Position

    3 weeks ago

    Rockville Centre, United States Diane McGrath - State Farm Agent Full time $25 - $30

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Rockville Centre }}, {NY }} is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for {Diane McGrath }}, you will build and develop customer relationships within the community to promote State Farm products including auto, home...

  • Guest Services Representative

    3 weeks ago

    Rockville, Maryland, United States Driftwood Hospitality Management Full time

    Position: Front Desk AgentCompany Overview:Driftwood Hospitality Management is dedicated to fostering a workplace culture that encourages initiative, proactivity, and contribution towards the success of our properties through clear strategies and objectives. We are recognized for our comprehensive approach to hospitality services, all while delivering...

  • Guest Services Representative

    3 weeks ago

    Rockville, Maryland, United States Driftwood Hospitality Management Full time

    Position: Front Desk AgentCompany Overview:Driftwood Hospitality Management is dedicated to fostering a culture that encourages our associates to take initiative, be proactive, and contribute to the overall success of our properties through well-defined strategies and objectives. We are recognized for our comprehensive approach to hospitality services,...

  • Guest Experience Expert

    1 day ago

    Rockville, Maryland, United States free-classifieds-usa Full time

    Guest Experience Expert (Front Desk Agent)About the Role:We are seeking a skilled Guest Experience Expert to join our team at the Bethesda North Marriott Hotel & Conference Center. As a Front Desk Agent, you will be responsible for delivering exceptional service to our guests, ensuring a memorable and unique experience throughout their stay.Key...

  • Guest Service Expert

    2 months ago

    Rockville, United States Smashburger Full time

    Smashburger - 1800 Rockville Pike Ste A [Food Service / Crew Member / Team Member] As a Guest Service Expert at Smashburger, you'll: Ensure each guest receives Gold Standard service; Be knowledgeable of all menu items and be able to make suggestions and answer questions; Process POS transactions and accurately follow cash handling procedures; Personalize...

  • Guest Service Agent | Best Western Premier Rockville

    1 week ago

    Rockville, United States PM Hotel Group Full time

    What Youll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally...

  • Theater Guest Services

    2 weeks ago

    Rockville, United States IPIC Theaters, LLC Full time

    Job DescriptionGuest ServicesAccountable for providing guests with friendly and prompt service while taking ticket reservations in person and over the phone.Responsibilities:Greet guests in a friendly, genuine way and answer questions with firm knowledge about movie times and seating.Provide guests with in depth membership information and pricing. Answer all...

  • Receptionist - State Farm Agent Team Member

    4 months ago

    Rockville, United States James Reid - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Account Manager

    3 months ago

    Rockville, United States Dave Vidmar - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Account Associate

    4 months ago

    Rockville, United States James Reid - State Farm Agent Full time

    Job DescriptionJob Description*** FULLY REMOTE JOB - MUST LIVE WITHIN THE STATE OF MARYLAND ***Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance...

  • Account Representative

    2 weeks ago

    Rockville, United States James Reid - State Farm Agent Full time

    Job DescriptionJob Description*Fully Remote Position - Must be currently licensed*Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and...

  • Customer Service Agent

    3 weeks ago

    Rockville, Maryland, United States Addison Group Full time

    Position: Customer Service AgentPay: $18-$22/ HourType: 6 Month ContractAbout the Role:Our organization is in search of dedicated and articulate Customer Service Agents to provide outstanding support in a contract role. As a primary contact for our esteemed clients, you will deliver exceptional service through various communication channels including phone,...

  • Account Representative

    2 months ago

    Rockville, United States James Reid - State Farm Agent Full time

    *** FULLY REMOTE JOB - MUST LIVE WITHIN THE STATE OF MARYLAND ***Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service...

  • Account Representative

    2 weeks ago

    Rockville, United States James Reid - State Farm Agent Full time

    *Fully Remote Position - Must be currently licensed*Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service...

  • Guest Services Coordinator

    3 weeks ago

    Rockville, Maryland, United States ROCS Full time

    Position Overview:The Guest Services Coordinator will deliver exceptional service while interacting with all stakeholders.KEY RESPONSIBILITIES:Manage incoming calls efficiently, utilizing the telephone system to direct inquiries to the appropriate personnel or department.Welcome guests in a courteous and professional manner, ensuring they are announced to...

  • Guest Service Expert

    2 weeks ago

    Rockville, Maryland, United States Marriott International Inc Full time

    Job SummaryMarriott International Inc is seeking a skilled Guest Service Expert to join our team. As a Guest Service Expert, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued.Key ResponsibilitiesProvide personalized service to guests, responding to their needs and exceeding their...

  • Evening Guest Services Specialist

    3 weeks ago

    Rockville, Maryland, United States Marriott International Inc Full time

    POSITION OVERVIEWAs a vital member of our team, you will manage all guest check-ins by confirming reservations within our system, verifying guest identities, processing payments, assigning rooms, and issuing room keys in accordance with our property’s policies and procedures.KEY RESPONSIBILITIES1. Operate the telephone switchboard and respond to guest...

  • Guest Service Expert

    2 weeks ago

    Rockville, Maryland, United States free-classifieds-usa Full time

    About the Role:We are seeking a skilled Guest Service Expert - Restaurant Server to join our team at the Bethesda North Marriott Hotel & Conference Center. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for our guests.Key Responsibilities:Provide attentive and...

  • Customer Service Agent

    3 weeks ago

    Rockville, Maryland, United States Growing Benefit Fund Full time

    Job OverviewWhy This Role Matters:As a vital part of our expanding union, you will contribute to providing our members with exceptional benefits and valuable resources aimed at enhancing their professional journeys. We foster a relaxed and enjoyable workplace culture, coupled with opportunities for career progression. The Customer Service Agent is tasked...

Guest Service Agent

4 months ago

Rockville Centre, New York, United States Hampton Inn & Suites Rockville Centre Full time
Starting Wage: $18.00

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
>Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
>Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
RequirementsWhat are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes: Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Source: Hospitality Online