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Room Attendant

4 months ago

San Jose, California, United States Hotel Valencia Santana Row Full time

Hotel Valencia Santana Row is located in San Jose, CA and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotel's are created for today's passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond..

Job summary:

The ideal room attendant is responsible for replacing towels and changing bed linens, as well as performing general cleaning of all surfaces in the guest rooms.

Shift requirements:

Currently searching for shifts ranging from 8:00am to 4:30pm Monday – Friday and 9:00am to 5:30pm on Saturday & Sunday.

Responsibilities

Contribute positively to the team within the department
Prepare for any and all guest requests
Participate in on-going training
Clean all assigned guest rooms/suites
Replacing linen, vacuum floor, dust and clean bathrooms
Remove all dirty bedding and pillowcases and replace them with fresh, clean linens
Assure that guests have what they need for a comfortable stay in the hotel by replenishing complimentary items and provide great customer service.
Guest rooms must be clean within allotted time frame while following safety/security procedures according to hotel standards
Comply with Valencia Hotel Group (and its affiliates) standards and regulations to encourage safe and efficient hotel/CRO operations.
Maintain regular attendance in compliance with Valencia Hotel Group (and its affiliates) standards as required by scheduling which will vary dependent upon the CRO needs
Complete other duties as assigned by Supervisor

Qualifications: Customize as needed

Hotel Operations or Customer Service experience preferred
Communicates effectively with others
2+ yrs of previous Room Attendant experience
Able to work independently and efficiently, while maintaining a high quality of work.
Friendly and respectful when dealing with guests and staff.

BENEFITS:

Medical, Dental, Life insurance
Paid Time Off
Paid Community Service Days
Click here to learn more

If you have a passion for making people smile, team-work, and excellence, we invite you to join our team
This can be the exciting next step in your hospitality career. Apply today

For more details, please click on the following link:

Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.

Source: Hospitality Online