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Event Planning Manager

4 months ago

Indianapolis, Indiana, United States Hyatt Regency Indianapolis Full time

Join Our Team as an Event Planning Manager at Hyatt Regency Indianapolis

Elevate Events to Excellence in the Heart of Indianapolis

About Hyatt Regency Indianapolis:

Nestled in the heart of downtown, Hyatt Regency Indianapolis offers a blend of contemporary design and classic elements, providing a comfortable oasis near the Convention Center and Lucas Oil Stadium. As one of the most vibrant hotels in the Midwest, our modern amenities complement the excitement of the city's attractions.

The Role: Event Planning Manager

As the Event Planning Manager, you will be the orchestrator of seamless events, focusing on catering, event space, and sales opportunities. Your role is pivotal in ensuring effective communication between departments, guaranteeing the flawless execution of meetings and related functions for our clients.

Key Responsibilities:

Plan, coordinate, and execute events from inception to conclusion, building strong relationships with clients and delivering exceptional customer service.

Maintain organized, accurate, and up-to-date file management, ensuring efficient and knowledgeable service to clients.

Oversee assigned conferences, events, and room blocks, ensuring the smooth operation and adherence to contract details.

Conduct planning meetings, site inspections, and pre/post-conference meetings, striving for outstanding execution and collecting valuable feedback.

Develop and maintain customer profiles and a trace system to enhance client service and revenue generation.

Cultivate strong customer relationships through professional, ethical, and courteous communication.

Effectively follow up on customer needs and inquiries to provide prompt and efficient solutions.

Represent the hotel with integrity and professionalism, maintaining a service-focused approach in all interactions.

Collaborate with various departments to ensure the proper execution of contract details and exceptional event experiences.

Leverage comprehensive knowledge of hotel offerings, menus, and event spaces to upsell and exceed contracted minimums.

Requirements:

Proficiency in general sales techniques.

Exceptional customer service skills and effective communication.

Fluency in spoken and written English.

Proficient verbal and written communication and business writing skills.

Ability to move around the property, meet clients on and off-site, and operate basic office equipment.

2 years of Corporate Event Planning preferred.

2 years of food and beverage experience preferred.

Strong organization skills with meticulous attention to detail.

Demonstrated up-selling abilities.

Ability to execute a sales and marketing plan for revenue enhancement.

Positive attitude and a commitment to excellence.

Familiarity with computers, event software, and email systems.

Availability for evening and weekend work as needed.

Why Choose Us:

We offer a competitive salary along with comprehensive benefits, including medical, dental, and life insurance, short and long-term disability coverage, a 401(k) plan, and travel benefits.

Ready to Elevate Your Career?

Join us as an Event Planning Manager at Hyatt Regency Indianapolis and contribute to crafting unforgettable experiences that set us apart in the heart of Indianapolis.

*Note: The information provided in this job description is subject to change. Please refer to the application process for the most up-to-date details.*

Source: Hospitality Online