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District Manager-Cincinnati

4 months ago

Cincinnati, Ohio, United States Checkers Drive-In Restaurants, Inc. Full time

PURPOSE OF YOUR WORK

At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of our field operations team, you will be responsible for playing a key role in leading assigned restaurants and General Management team to achieve success across guest metrics, sales and profitability. Additionally, you will be empowered to act as a culture creator to ensure we are providing an environment for our restaurant employees to thrive, learn and grow with the company.

HOW YOU MAKE A DIFFERENCE EVERY DAY

  • Works alongside the restaurant managers to develop plans for controlling all aspects of P&Ls and provides guidance on troubleshooting restaurant level issues
  • Sets district budget goals monthly and meets regularly with their team to discuss current budget trends, communicating any variances to Company Operations Director
  • Develops and coaches managers on running effective shifts, coaching and developing their employees and creating engagement within the restaurant and market
  • Ensures that company standards for product quality and product safety are consistently met
  • Reviews Guest feedback metrics and works with managers to increase Guest satisfaction levels by empowering them to resolve concerns as they arise as well as coach managers on being proactive
  • Plans ahead with managers to identify, evaluate and respond appropriately to labor efficiency problems, cash/security issues, and health department inspections
  • Accountable for creating a culture of employee engagement, learning & development as well as providing constructive feedback
  • Oversees and inspects the execution of restaurant cleaning plans, maintenance

YOU'VE GOT THIS?

  • High school diploma or general education degree (GED) required; college degree preferred
  • Food Safety Certified
  • Valid Driver's License
  • Previous District Manager/Multi-Unit Operator experience preferred
  • At least two years of General Manager Experience with direct P&L accountability
  • Strong ability to lead and engage teams
  • Effective verbal and written communication skills
  • High energy with a positive, customer-centric attitude
  • Commitment to our core values of integrity, service, excellence, and courage to be bold and grow
  • Demonstrates ability to thrive in a fast-paced, fluid environment
  • Ability to proactively develop creative solutions
  • QSR Experience preferred

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