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Resort Service Technician

4 months ago

Orlando, Florida, United States Evermore Resort Full time

About Evermore

Evermore Orlando Resort is an innovative 1,100-acre resort adjacent to Walt Disney World featuring centrally owned upscale and upsized vacation rental homes, flats & villas, a luxury Conrad hotel, 36 holes of world-class Jack Nicklaus golf, and a massive 20-acre tropical beach complex around Evermore Bay, our 8-acre crystalline water amenity by Crystal Lagoons. The surrounding beach areas feature zero-entry swim areas, bars, cabanas, private firepits, a lively food hall & gourmet market, a casual dining restaurant, and an event Boathouse that will provide a picture-perfect backdrop for weddings, banquets, and corporate meetings. Evermore is building a team that will bring these experiences to life and is seeking individuals who want the challenge of building this exciting resort experience.

Key Responsibilities:

  • Respond to interior and exterior guest calls for service in a timely manner. Make repairs and/or provide service in order to achieve complete guest satisfaction.
  • Greet all guests and fellow Team Members as you see them. Speak politely and assist them as needed, making sure to answer all questions and providing appropriate directions. Respond in a courteous manner to all questions, complaints, and/or requests to ensure complete satisfaction.
  • Inspect, test, troubleshoot, repair, and maintain all facilities and property of the resort including but not limited to: Guest accommodations, buildings, machinery, equipment, grounds, roadways, signage, flooring, carpentry, plumbing, electrical, electronics, painting, drywall, HVAC, refrigeration, kitchen equipment and masonry.
  • Operate with the property maintenance software program and properly updates essential information via the use of a smart device.
  • Perform preventive maintenance as needed on all items listed above and keep accurate records.
  • Complete maintenance and facilities tasks from work orders and/or electronic devices
  • Read and understand blueprints and schematic drawings.
  • Maintain a clean, safe, and hazard free work environment.
  • Maintain cleanliness, organization, and inventory of tools, supplies and equipment.
  • Follow all company safety and security policies and procedures.
  • Effectively communicate the status of projects and/or other duties verbally and in writing
  • Perform other duties as assigned.

Education, Skills and Experience

  • High school graduate or equivalent education is required.
  • Vocational or technical training relating to expertise preferred.
  • 2+ years of resort maintenance experience
  • Valid Florida Driver's License with acceptable driving record
  • Must be able to read, write, speak, and comprehend English.
  • Attention to detail.
  • Ability to work independently with minimal supervision.
  • Capable of performing role in a busy work environment
  • Capable of working scheduled hours, including weekdays, weekends, nights, and holidays
  • Proficient in the use of electronic devices and their applications such as cell phones and/or tablets

Physical Requirements

  • Able to stand, walk, crawl, stoop, kneel, bend, and / or reach repeatedly.
  • Able to safely lift 75 pounds and carry, pull, and push heavy objects and materials.
  • Able to climb and work on ladders and scaffolding.
  • Able to be on feet and moving around for entire shift.
  • Able to perform all duties listed in this job description.
  • Subject to environmental conditions, work activities can occur inside and outside.

We are an innovative workplace; seeking great people like you Our Work Culture

Our team is impassioned to master group gatherings in Orlando and aims to inspire guest confidence in the vacation rental experience and goes the extra mile to make the process of planning big trips "easy on purpose". We're building a brand-new hospitality asset class in Orlando and seek those that feel at home in a dynamic, fast-paced environment with a curiosity to seek and deliver outstanding service with a good sense of humor to enjoy the process. We seek quality Team Members who will demonstrate what it means to be a good neighbor to our guests. We offer an inclusive, team-oriented work environment and are working to build the most professional hospitality team in the industry.

We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability, and a Wellness program. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives. Are you ready to join us? We can't wait to meet you

EOE/M/F/D/V