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Store Lead

4 months ago

Miami, Florida, United States On Running Full time

In short

On's Store Lead based in Miami, FL, will help shape and define how the most exciting and fastest growing global running shoe brand in the world will operate On's Miami store. This role is responsible for the store's overall performance and delivering exceptional customer service every day. You will leverage your leadership skills and business savviness to help make the store a huge success. This role will need to have the ability to work weekends, evenings and holidays as needed.

Your Mission
  • Continuously embody and communicate On's values and brand philosophy to internal and external customers
  • Manage schedules for all store associates, collaborate with our talent team on administrative processes (e.g; payroll, onboarding, career progressions, and recruiting)
  • Act as the in-store troubleshooting expert for On's store systems
  • Oversee inventory management and processes, including minimizing annual inventory shrink
  • Support piloting innovative digital solutions in retail environments by working closely with our retail tech and omnichannel team(s)
  • Execute product strategy and work closely with our sales planning and trade marketing team(s) for assortment selection and visual merchandising
  • Maintain awareness of market trends in the retail industry and monitor what competitor brands are doing
  • Create an inclusive workplace culture by treating all employees and customers with respect


Your story
  • High School Diploma; Bachelor's Degree; the combination of experience and education will be considered
  • 3+ years of experience in a retail setting; 2+ years in a management role at a customer-focused, operationally excellent retailer
  • Background in the Running Industry (preferred but not required)
  • Ability to confidently lead a team, oversee operations, sell product, and drive financial performance
  • Inventory management experience
  • Exceptional organizational skills and aptitude to proactively anticipate future store needs
  • Entrepreneurial spirit who expects the unexpected
  • Physical Demands: This position involves constant moving, talking, hearing, reaching, grabbing, climbing stairs, and standing for consecutive hours. It also includes stooping, kneeling, and crouching.
  • Travel Requirements: Willingness to travel up to 10% of the time; travel percentage will fluctuate based on business needs