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Merchant Services Representative Bilingual

4 months ago

Santa Fe, New Mexico, United States EasyPay Finance Full time

EasyPay Finance, a fast-growing financial services technology firm established in 2001, assists merchants of the automotive services and pet industries to meet the financing needs of their customers. Headquartered in San Diego County, California, the EasyPay Finance program is currently offered in 21 states where we are working diligently to provide our clients and their customers with a superior product and experience. We are committed to empowering our dedicated employees, by providing competitive compensation, benefits, and incentives. When you join our company, you become part of a team that is focused on working collaboratively to be the best in a fast-paced and emerging market.

More information can be viewed here:

Merchant Services Representative

This is a work-from-home position open to candidates in Arizona, Nevada, New Mexicao, Utah, and Idaho.

As a Merchant Services Representative your main responsibility is to handle all inbound and outbound calls with our Merchants providing them with excellent customer service when they need our assistance in using our financing program for their customers. In addition, a Merchant Service Representative is responsible for all new merchant set-ups, trainings, processing consumer applications and reviewing conditions for funding. We are looking for outgoing and energetic individuals who are willing to go above and beyond to provide exceptional service day in and day out.

The position is full-time with *Saturdays required. Shift is weekdays 9:00 AM–6:00 PM PT weekdays with Sunday/Wednesday or Sunday/Thursday off, and Sat. 8:30 AM-5:00 PM PT.

Qualifications

  • Excellent communication and interpersonal skills
  • Knowledge of Microsoft Office
  • Detail oriented and conscientious
  • Ability to work independently in a deadline-oriented environment
  • Must possess a disciplined work ethic, positive attitude and be highly motivated to succeed
  • Proficient in English and Spanish
  • Must meet minimum technical requirement to work remotely
  • Satisfactory background and credit check required

Benefits

  • #1 Benefit is the people and our great company culture
  • Compensation: Base salary $18 (bilingual/Spanish required) PLUS bonus opportunity of up to $750 per month
  • *Weekends eligible for overtime pay of 1.5 base rate
  • Full health benefits – Medical/Dental/Vision/Life Insurance Policy
  • Generous PTO package and holiday pay
  • 401(k) programs

EasyPay is an Equal Opportunity Employer