Current jobs related to Practice Assistant II - Boston, Massachusetts - Brigham & Women's Hospital(BWH)

  • Practice Assistant II

    2 days ago

    Boston, Massachusetts, United States Brigham & Women's Physicians Organization Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Practice Assistant II to join our team at Brigham & Women's Physicians Organization. As a Practice Assistant II, you will play a critical role in providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesProvide exceptional patient care and support,...

  • Practice Assistant II

    5 days ago

    Boston, Massachusetts, United States Brigham & Women's Physicians Organization Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Practice Assistant II to join our team at Brigham & Women's Physicians Organization. As a Practice Assistant II, you will play a critical role in providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesProvide administrative support to healthcare...

  • Practice Assistant II

    3 days ago

    Boston, Massachusetts, United States Brigham and Women's Hospital Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Practice Assistant II to join our team at Brigham and Women's Hospital. As a Practice Assistant II, you will play a critical role in supporting the daily operations of our outpatient clinic, ensuring seamless patient care and efficient administrative processes.Key ResponsibilitiesProvide...

  • Practice Assistant II

    11 hours ago

    Boston, Massachusetts, United States Brigham and Women's Hospital Full time

    Job SummaryBrigham and Women's Hospital is seeking a highly skilled Practice Assistant II to join our team. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support to our patients and families.Key ResponsibilitiesProvide administrative support to our healthcare team, including scheduling...

  • Orthopaedic Practice Assistant II

    4 days ago

    Boston, Massachusetts, United States Brigham and Women's Hospital Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Orthopaedic Practice Assistant II to join our team at Brigham and Women's Hospital. As a key member of our orthopaedic department, you will play a critical role in ensuring the smooth operation of our practice.Key ResponsibilitiesProvide administrative support to our orthopaedic team,...

  • Practice Assistant II/Neuroscience Department

    1 day ago

    Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Practice Assistant II to provide master scheduling support to the Neuroscience department at Brigham & Women's Hospital (BWH). This role will involve providing administrative support to a subset of providers, including scheduling new and follow-up appointments, managing prior authorizations,...

  • Practice Assistant II

    6 days ago

    Boston, Massachusetts, United States Mass General Brigham Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Practice Assistant II to join our Urology Surgery team at Mass General Brigham. The successful candidate will be responsible for providing exceptional patient care and administrative support to our physicians and staff.Key ResponsibilitiesManage day-to-day operations of the access team,...

  • Licensed Practical Nurse II

    4 days ago

    Boston, Massachusetts, United States State of Massachusetts Full time

    Job SummaryWe are seeking a skilled Licensed Practical Nurse II to join our team at the Department of Developmental Services (DDS). As a LPN II, you will play a vital role in providing exceptional nursing care and support to individuals with developmental disabilities in our community-based settings.Key ResponsibilitiesImplement individualized health care...

  • Licensed Practical Nurse II

    5 days ago

    Boston, Massachusetts, United States Mass., Inc. Full time

    About the RoleWe are seeking a compassionate and skilled Licensed Practical Nurse II to join our team at the Department of Developmental Services (DDS). As a LPN II, you will play a vital role in providing exceptional nursing care and support to individuals with developmental disabilities in their homes and communities.Key ResponsibilitiesImplement...

  • Licensed Practical Nurse II

    1 day ago

    Boston, Massachusetts, United States Mass., Inc. Full time

    About the RoleWe are seeking a skilled Licensed Practical Nurse II to join our team at the Department of Developmental Services (DDS). As a LPN II, you will play a vital role in providing exceptional nursing care and oversight to individuals with developmental disabilities in community settings.Key ResponsibilitiesImplement individual health care plans,...

  • Licensed Practical Nurse II

    2 days ago

    Boston, Massachusetts, United States State of Massachusetts Full time

    About the JobWe are seeking a skilled Licensed Practical Nurse II to join our team at the Department of Developmental Services (DDS). As a LPN II, you will play a vital role in providing exceptional nursing care and oversight to individuals with developmental disabilities.Key ResponsibilitiesImplement individual health care plans, including charting vital...

  • Physician Assistant II

    4 days ago

    Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    Job SummaryThe Physician Assistant II (PA II) is a licensed provider who plays a vital role in the assessment and management of various patient populations, including medical and surgical cases. This position requires a broad range of knowledge and skills, acquired through the successful completion of a physician assistant program.Key...

  • Medical Assistant II

    7 days ago

    Boston, Massachusetts, United States Massachusetts General Hospital Full time

    Job SummaryWe are seeking a highly skilled Medical Assistant II to join our Rheumatology team at Massachusetts General Hospital. As a Medical Assistant II, you will play a vital role in ensuring the smooth operation of our clinic, providing exceptional patient care, and supporting our healthcare team.Key ResponsibilitiesAssure efficient patient flow through...

  • Practice Assistant

    1 day ago

    Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    About Brigham and Women's Hospital (BWH)BWH is a leading healthcare institution committed to delivering exceptional patient care, advancing medical research, and providing innovative education and training programs. Our team is dedicated to creating a culture of inclusivity, diversity, and respect, where every individual feels valued and supported.Job...

  • Licensed Practical Nurse II

    2 days ago

    Boston, Massachusetts, United States Mass Inc Full time

    About the RoleWe are seeking a compassionate and skilled Licensed Practical Nurse II to join our team at the Department of Developmental Services. As a key member of our care team, you will provide exceptional nursing care and support to individuals with developmental disabilities in their homes and communities.Key ResponsibilitiesImplement individualized...

  • Physician Assistant II Weight Management Endocrinology

    2 days ago

    Boston, Massachusetts, United States Brigham and Women's Hospital Full time

    Job SummaryWe are seeking a highly skilled Physician Assistant II to join our esteemed team at Brigham and Women's Hospital. As a key member of our Medical Weight Management program, you will play a vital role in providing exceptional patient care and contributing to our mission of delivering high-quality healthcare.Key ResponsibilitiesProvide direct care,...

  • Licensed Practical Nurse II

    4 days ago

    Boston, Massachusetts, United States State of Massachusetts Full time

    About the RoleWe are seeking a highly skilled and compassionate Licensed Practical Nurse II to join our team at the Department of Developmental Services. As a key member of our healthcare team, you will play a vital role in providing exceptional care and support to individuals with developmental disabilities.Key ResponsibilitiesProvide nursing care and...

  • Administrative Assistant II

    3 hours ago

    Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Administrative Assistant II to join our team at Brigham & Women's Hospital (BWH). As a key member of our administrative staff, you will provide exceptional support to our surgeons and physician assistants, ensuring seamless day-to-day operations and exceptional patient care.Key...

  • Physician Assistant II Weight Management Endocrinology

    5 days ago

    Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    Job SummaryWe are seeking a highly skilled Physician Assistant II to join our Weight Management team at Brigham and Women's Hospital. As a key member of our interdisciplinary team, you will provide exceptional patient care and contribute to the development of innovative weight management programs.ResponsibilitiesProvide direct care, counseling, and teaching...

  • Surgical Technologist II

    3 days ago

    Boston, Massachusetts, United States Tufts Medicine Full time

    Job SummaryWe are seeking a highly skilled and experienced Surgical Technologist II to join our team at Tufts Medicine. As a key member of our perioperative team, you will be responsible for providing exceptional patient care and support services in the Operating Room.Key ResponsibilitiesAssist surgeons and anesthesiologists during surgical procedures,...

Practice Assistant II

4 months ago

Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

Job Description - Practice Assistant II



  1. Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills.
  2. Act as a super user for scheduling, registration, and billing systems. Provide training and assistance to others in these areas.
  3. May perform more complex or specialized functions (i.e. surgical scheduling) at highest competency level.
  4. Utilize knowledge of HMO's, managed care and other third party insurers, and troubleshoots insurance issues as appropriate.
  5. Greets and assists patients when they check in & out of the clinic in a professional manner.
  6. Obtains or reviews their demographics & fiscal information
  7. Collects Co-Pays, enters payments and closes batch at the end of the day
  8. Prepares necessary documentation for scheduled patient appointments
  9. Answers patient's telephone calls, correctly processing information or answering questions or solving problems.
  10. Schedules all appointments including ancillary testing
  11. Communications effectively and in a professional manner with patients regarding wait times
  12. Maintains general reception area, ensuring cleanliness and organization.
  13. Obtains prior authorizations.
  14. Adheres to Joint Commission and Department of Public Health regulations as well hospital and Departmental policies, such as: Attendance, Co-Pay and Dress Code.
  15. Performs other duties and tasks as requested by supervisors to ensure the efficient overall performance of the facility, maintaining flexibility regarding the occasional need for the staff coverage in other areas of the facility.
  16. Addendum Job Title: BWH Practice Assistant II BR#: 0489 Department/ Unit/ Section: Endocrinology Reports to: Practice Manager Reviewed by: Practice Manager Date revised:

    DEPARTMENT SPECIFIC DUTIES AND RESPONSIBILITIES: Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation.


    Practice Assistant II for Endocrinology
    • Prior Authorizations for 221 Endocrine/CWMW.
    • Triage non-clinical Patient Advice Messaging (ie: Scheduling issues, mailing/faxing orders, forward refill requests to the pharmacy team, etc...).
    • Arranging patient appointments and testing.
    • Prioritizing phone calls and messages via in-basket and/or outlook based on urgency.
    • Rescheduling clinics to alternate dates based on provider availability.
    • NeuroEndocrine new referral scheduling and work queue monitoring as needed.
    • General Endocrine Work queue coverage as needed.
    • General scheduling of Endocrine & CWMW appts.
    • Schedule ancillary services as needed.
    • Prepares necessary documentation for scheduled patient appointments (obtains patient records when necessary).
    • Bump List Scheduler (Re-schedules cancelled clinics for 221 Endocrine/CWMW).
    • Utilize knowledge of HMO's, managed care and other third-party insurers, and troubleshoots insurance issues as appropriate.
    • Verifying that patient's insurances are accepted at BWH .
    • If so, proceeding with scheduling.
    • If not, working with insurance company to obtain authorization for out of network visits, ensuring appropriate hospital. Working with other BWH staff prior to booking NSB/Non-Contracted patients.
    • Requesting records including paper records as well as imaging discs in particular format be sent for physician review.
    • Rescheduling patients when needed and contacting them regarding the change of appointment.
    • Front Desk Coverage as needed.
    • Thyroid Biopsy Scheduling coverage as needed.
    • Performs other duties and tasks as requested by supervisors to ensure the efficient overall performance of the facility, maintaining flexibility regarding the occasional need for the staff coverage in other areas of the facility.



• High school diploma or GED required; post-high school education preferred.


• Minimum one year of applicable work experience required.


• Additional training in office systems preferred.

SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:

Technical skills required:


• Knowledge of practice operations and standards.


• Understanding of procedures including filing, copying, scanning, printing, and faxing.

Phone skills:


• Ability to use phone system (answer and screen calls, put on hold), answer routine questions, and give routine information.

Verbal skills:


• Ability to interpret information as appropriate, answer routine questions in the most professional manner, and communicate in a professional, courteous, clear, and concise manner.

Organization Skills:


• Ability to manage work processes in a neat and orderly way and to sort and alphabetize.


• Ability to manage multiple tasks effectively, follow established protocols, and work within systems.

Writing Skills:


• Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo, or interoffice note) and to take complete and accurate messages.

System Skills:


• Ability to type and enter data at an entry level. Entry level understanding of applicable systems.


• Understanding of the appropriate use and importance of related forms.


• Basic understanding and use of medical terminology.


• Basic comprehension of insurance types and referral process.


• Basic comprehension of registration and fiscal information.


• Knowledgeable and compliant with all hospital, State, and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA.

WORKING CONDITIONS:

Hospital based ambulatory practice. Normal patient environments where there are some exposures to communicable diseases, unpleasant odors, needle, and blood products.

HOSPITAL WIDE RESPONSIBILITIES:

Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partners; follows safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners, as appropriate; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff.

RSRMGB

EEO Statement

Brigham and Women's Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.


: MA-Boston-BWH Longwood Medical Area

:

BWH Longwood Medical Area

75 Francis Street

Boston 02115


: Practice Assistant/Patient Services Coord

: Brigham & Women's Hospital(BWH)

: Full-time

Standard Hours: 40

: Day Job

: Regular

Recruiting Department: BWH Department Of Medicine

: May 17, 2024