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Sr. Product Manager, Fashion Buyer Exp

4 months ago

Portland, Oregon, United States eBay Full time

At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Team and the role:

We are looking for an experienced Product Manager to join our dynamic Buyer Experience & Verticals team. In this role, you will be responsible for the eBay onsite product experience for one or more of eBay's Fashion categories (Apparel, Shoes, Jewelry, Watches, Handbags etc.) and drive our understanding of customer, market and business needs. You will also manage the onsite product experience for services like eBay's Authenticity Guarantee that meet our customer needs.

You will be working with many groups within eBay, and have the opportunity to gain in-depth knowledge of e-Commerce and business at scale. You will also participate in user research to better understand our customers through both qualitative (site visits, usability testing etc.) and quantitative (metrics, surveys, etc.) techniques. You will build exciting roadmaps and help sell the vision to our highly cross-functional organization. You will execute on the roadmap in collaboration with our partners and help us do the right thing for our customers and our businesses.

What you will accomplish:

  • Develop the vision and strategy for eBay onsite product experience for Fashion customers
  • Define requirements, user experience and functional specifications to enable large scale UX and platform updates
  • Manage communication with executives and align the global teams on the product roadmap
  • Develop customer insights that advise what we should be building by using data insights, partnering with other eBay cross-functional teams, and by meeting with eBay users
  • Manage a scrum team of engineers to deliver projects on time using Agile methodologies
  • Prioritize features and manage the backlog. Coordinate, facilitate and drive efforts across groups

What you will bring:

  • 5 + years of Product Management or equivalent experience
  • Strong customer empathy and a passion for building great customer experiences across web & mobile devices
  • Experience with both user facing as well as platform products, working in partnership with UX designers, engineering leads and business partners
  • Excellent project management skills and the ability to coordinate and work on cross-group projects. Verticals products are woven into the fabric of eBay, end to end, and our PMs effectively drive projects with a lot of partners across eBay
  • Solid technical background, with experience in working with engineering teams to manage software products using agile methodologies
  • Excellent written and oral communication skills are key. Our team constantly communicates with executives and you are encouraged to build and communicate vision, roadmap and execution plans
  • Ability to analyze data and work with analytics partners to determine what tracking is needed, how the results will be reported etc.
  • E-commerce experience in one or more of the following areas: product management, seller or frequent buyer, category management, business operations

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