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Specialty Pharmacy Technician

4 months ago

Minneapolis, Minnesota, United States Allina Health Full time

Number of Job Openings Available:

1

Date Posted:

March 05, 2024

Department:

Community Pharmacy Abbott Northwestern Heart Hospital

Shift:

Day/Evening (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union

Weekend Rotation:

Other

Job Summary:

Provides excellent customer service in a fast paced environment. Coordinates patient intake, coverage determination, payment coordination, and delivery methods to ensure seamless patient care for those obtaining specialty medications.

Key Position Details:

  • 1.0 FTE
  • Day/Evening shifts
  • Partially remote position
  • Benefit Eligible

Pre-employment Drug Screen: This role requires that all external and internal applicants successfully pass a drug test before beginning work. A positive test result and/or refusal to submit to testing will result in disqualification of further employment consideration.

Job Description:

Principle Responsibilities

  • Performs customer service.
    • Manages large call volumes.
    • Assists patients with any non-clinical questions and/or concerns.
    • Supports patient intake, accurately enters patient demographics, history and order information into the practice management system(s).
    • Completes referrals to specialty providers, home health, etc., where needed
    • Arranges for the proper delivery of the medication when needed
  • Processes insurance.
    • Verifies insurance eligibility and benefits and records the information in Excellian.
    • Supports providers and payers to expedite prior authorizations and/or formulary exceptions when needed.
    • Helps facilitate financial support and prescription assistance for patients.
  • Ensures Compliance
    • Tracks patients and medication utilization.
    • May participate in accreditation maintenance and monitoring of defined metrics.
    • May participate in safety and quality program.
    • Other duties as assigned.

Job Requirements

  • Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
  • Vocational or Technical Training from an American Society of Health-System Pharmacists (ASHP) accredited pharmacy technician training program preferred
  • Experience as a Pharmacy Technician required
  • 2+ years of experience with advanced knowledge of insurance processing, prior authorizations and formulary resolutions preferred
  • Registered Pharmacy Technician - MN Board of Pharmacy required upon hire
  • Certified Pharmacy Technician - Pharmacy Technician Certification Board required within 180 Days

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EO M/F/Disability/Vet Employer.