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Uniqlo Retail Sales Associate
4 months ago
The Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.
Key Responsibilities:
Meet and exceed sales goals. Maintain brand and operational standards (visual, cleanliness, etc.). Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases. Be knowledgeable of fitting room standards and assist when needed. Act as cashier when required by following cashier protocol. Process shipment and ensure all merchandise is represented on the floor in full size run. Assist management to identify and resolve issues in the store. Provide product and brand knowledge to customers. Follow all company policy and procedures & notify management of any infractions. Assist with special projects as assigned by management. Role Requirements:
High School Diploma or GED. Ability to effectively communicate and follow instructions. Ability to work a flexible schedule that meets the business needs, including evenings and weekends. Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 lbs. Ability to effectively maneuver around sales floor and stockroom including: repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing. Full-Time Availability Requirements:
Average 32 or more hours per week based on business seasonality. Open availability on weekends (religious exemptions will be considered). Restrictions on availability limited to two days per week. Part-Time Availability Requirements:
Available to work a minimum of 12 hours per week. Work Location:
395 Santa Monica Place, Santa Monica, CA 90401
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