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CSS Training and Development Analyst

4 months ago

Seattle, Washington, United States Guy Carpenter Full time

We are seeking the following role in any of these Guy Carpenter locations: Philadelphia, PA; Edina, MN; or Seattle, Washington or New York, NY.

CSS Training and Development Analyst

What can you expect?

  • Develop and update training materials to support the education and training of CSS Colleagues.
  • Work with other areas to support on-going change initiatives and process improvement including roll-outs of updated workflows, processes and system implementations.
  • Facilitate and lead key training activities, as well as assist in all aspects of training implementation including determination of best delivery model, involvement of key stakeholders culminating in creation and delivery of training to CSS team members.

What is in it for you?

  • A company with a strong Brand and strong results to match
  • Culture of internal mobility, collaboration and valued partnership with HR from the business
  • Competitive pay, full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND automatic contribution
  • Generous Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan
  • Generous paid time off for vacation, sick, company holidays and time to give back to your community
  • Employee Resource Groups, which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations

We will count on you to:

  • Support manager in team meetings and activities to share opinions, ideas, knowledge and solutions; maintaining strong working relationships and actively contributing to deliver outcomes
  • Seek opportunities to increase own understanding and improve the services provided

What you need to have:

  • At least 5 years of experience leading learning, development and education initiatives ( we could move this to the Exceptional Category)
  • Solid understanding of insurance industry concepts
  • 4 Year College Degree (B.S. or B.A), or equivalent experience
  • Proficiency in Microsoft Office Applications (Word, Excel, and PowerPoint) required
  • Demonstrated ability to work as part of a high performance team.
  • Attention to detail in completing assigned tasks
  • Positive attitude, willingness to offer and execute ideas and solutions to enhance processes within a changing environment
  • Successful management of workload; able to manage expectations of all Clients and Stakeholders
  • Strong communication skills, both written and verbal, delivering clear and concise messages and at all times promoting and enhancing the Guy Carpenter brand
  • Able to challenge appropriately, supporting business cases with facts and information
  • Ability to make sound judgements independently while knowing when to bring situations to the attention of Management

What makes you stand out:

  • 5+ years of experience leading learning, development and education initiatives
  • Solid knowledge of learning styles and the ability to prepare and deliver training across multiple modalities.
  • In depth knowledge of property & casualty insurance industry, especially reinsurance
  • Bachelor's Degree in Risk Management, Organizational Management, Business, Education
  • Training in Instructional Design or a background in Project Management, Change Management or Operations.
  • Experience designing training materials, writing workflows or standardizing operational procedures.

Guy Carpenter & Company, LLC is a leading global risk and reinsurance specialist with more than 3,100 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth. Guy Carpenter is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. The company's 85,000 colleagues advise clients in over 130 countries. With annualized revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading companies including Marsh, Mercer and Oliver Wyman. For more information, visit and follow Guy Carpenter on LinkedIn and Twitter @GuyCarpenter

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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