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Sr. Inside Sales Specialist

4 months ago

Detroit, Michigan, United States KOSTAL Group Full time

Company Description

KOSTAL has a strong family history built on innovation and care for our employees. For over 100 years, our values have guided how we work together to influence, evolve and grow our future.

If you are interested in being part of our next generation, we want to hear from you

Job Description

This position is primarily responsible for OEM and Tier Accounts and all related activities. In addition, the Inside Sales Specialist supports the activities of the Account Managers in their responsibilities.

  • SAP administration and key user for the team. Including but not limited to: Creation of sales orders, invoicing, creation of new customers and part numbers, etc.
  • Maintain quoted capacity records and update customer capacity databases. Coordinate responses to requests to increase capacity.
  • Price management (Master Price List and Pricing History pages), collection of payments for tooling, spot buy POs and other project related expenses.
  • Prototype and samples administration and coordination
  • Administration of customer systems and databases, such as TESLA/LUCID capacity database, EC's and several others
  • Manage Directed Tier I customers
  • Customer and plants set up: administration of customer requirements for labeling and EDI during pre-series phase and support in production phase. KOMEX IT and APL interaction.
  • Point of contact for 4ECM and Run out process for assigned customers
  • Service Parts Management
  • Insures the accuracy of all purchase orders and contracts, and insures the most recent information is communicated to all internal customers
  • Maintenance of customer systems and databases, such as capacity databases and files, Engineering Change system, and others.
  • Reviews customer sales/marketing figures with sales planning on a quarterly basis to maintain the quarterly forecast.
  • Full understanding of current capacity, both for lines and tools, of assigned products
  • Manage Directed Tier I customers for assigned parts.
  • Monitor Quality Score cards and ensure there is an action plan to achieve maximum level of satisfaction whenever necessary
  • Invoicing (Tooling, Samples, and ED&T)
  • Tooling administration

Qualifications

  • 2+ years attendance at a college or university
  • 5-7 years work related experience, preferably within the automotive industry
  • Excellent computer application skills (Excel and other Microsoft products); SAP or similar system experience desired but not required
  • Strong verbal and written communication skills (English required)
  • Able to work well and form positive relationships with customers
  • Able to perform well under pressure in a fast-paced environment, self-motivated, and able to complete tasks with minimum supervision
  • Must work well within a team-oriented atmosphere and possess good interpersonal skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.