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Senior IT Automation and Systems Administrator

4 months ago


South San Francisco, California, United States Aechelon Technology Full time

Aechelon Technology, Inc. is a leading producer of 3D simulator content, including Geospecific visual/sensor databases and realistic 3D models. We seek people who share our passion for real-time computer graphics and commitment to our mission of helping make our Nation's pilots safer. We will give you a chance to work with some of the most talented people in the graphics industry.

Our IT team is looking for a Senior IT Automation and Systems Administrator to help us in our mission. As an integral member of our IT Department, you will play a crucial role in ensuring the smooth operation of our technological infrastructure. We seek a talented individual with a diverse skill set encompassing scripting, system maintenance, troubleshooting, and automation. The ideal candidate will possess expertise in scripting languages such as Python or PowerShell, proficiency in backup systems with a preference for Veritas, and hands-on experience with various server technologies, including Image Deployment Servers and PowerScale clusters. Additionally, familiarity with Entra ID Sync (Azure AD), Exchange 2016, Jira Automation, hardware troubleshooting, and hybrid environments will be highly advantageous.

The Hybrid Work requirement for this role consists of 2 days per week in-office at the company's South San Francisco location, while the remaining 3 days per week can be worked remotely from a home office.

United States citizenship required due to restrictions on access to certain data.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Scripting and Automation: Develop, implement, and maintain scripts using Python, PowerShell, or other scripting languages to automate routine tasks, streamline processes, and improve efficiency within the IT environment.
  • PowerScale Cluster Support: Support for PowerScale clusters, including configuration, monitoring, and troubleshooting to optimize performance and reliability.
  • Entra ID Sync and Exchange 2016 Support: Assist in the implementation, configuration, and maintenance of Entra ID Sync and Exchange 2016 systems, ensuring seamless integration and operation with existing infrastructure.
  • Jira Automation: Utilize Jira Automation to streamline workflows, automate repetitive tasks, and improve productivity within the IT department and across the organization.
  • Hardware Troubleshooting: Diagnose and resolve hardware-related issues, including desktops, laptops, servers, peripherals, and networking equipment, to ensure optimal functionality and minimize downtime.
  • Hybrid Environment Management: Collaborate with cross-functional teams to manage and support hybrid environments, encompassing on-premises and cloud-based systems, to meet business needs and ensure scalability and security.
  • Technical Support and Troubleshooting: Respond promptly to IT-related issues and requests, diagnose and resolve technical problems, and provide timely support to end-users to minimize disruptions and downtime.
  • Manage Active Directory Certificate Services: Maintain existing Active Directory Certificate Authority server, assist and troubleshoot installation of certificates onto internal systems.
  • Manage and Installation of License Servers: Install and configure software licenses servers such as FLEXlm, maintain existing license servers, coordinate deployment of new licenses with staff to minimize disruptions, create reports for compliance audits and renewals.
  • Administer Intel Endpoint Management System: Keep Intel Endpoint Management server up to date and assist with registering and removing Intel vPro enabled endpoints.
  • Documentation and Knowledge Sharing: Create and maintain comprehensive documentation, including system configurations, procedures, troubleshooting guides, and automation workflows, and actively participate in knowledge sharing activities to enhance the collective expertise of the IT team.
  • Working hours and On-Call. Our ideal candidate is someone who can commit to working until 5:00 PM Pacific on weekdays, participate in monthly after-hours scheduled maintenance, and our emergency on-call rotation.

EXPERIENCE AND QUALIFICATIONS REQUIRED FOR THIS POSITION:

  • Reliable communications in case of urgent infrastructure needs.
  • Ability to learn new technologies and applications.
  • Ability to write clear and concise technical documentation and update existing IT documentation as needed.
  • Experience working in an MS Windows based office environment.
  • Excellent verbal and written communication skills.
  • Attention to detail and highly motivated.
  • Good planning and organization skills.
  • Ability to work within deadlines.
  • Can successfully work independently with minimal guidance.
  • Able to determine priorities and appropriate level of escalation.
  • Able to accurately relay information between IT staff and other points of contact.
  • Demonstrated ability in managing vendors and vendor relationships.
  • Flexible work hours/days.
  • US citizenship or permanent residency due to work with export-controlled material.

DESIRED COMPENTENCIES:

  • Experience in a help desk or similar technology support environment.
  • Experience in managing vendor relationships.
  • Experience with issue tracking systems such as JIRA, etc.
  • Experience with version control systems such as Perforce, Git, etc.
  • Proficiency with Microsoft Office, with a focus on Excel and Word.
  • Proficiency with Linux shell.

SUPERVISORY REQUIREMENTS:

  • None

REQUIRED EDUCATION, ELIGIBILITY AND EXPERIENCE:

  • Bachelor's Degree or a minimum 7 years' experience in a related field.

This position description is not intended to be a complete listing of activities, duties or responsibilities that are required of the employee holding this position. Duties, responsibilities and activities may be changed, or others may be assigned at any time by the Company with notice to the employee.

We offer a very attractive compensation package including competitive base salary, company performance-based profit sharing, 401k, 100% employer paid health benefits (medical, dental, vision, life, std, ltd, and life insurance plans).

No relocation reimbursement provided.

For more information about our company, please visit

Aechelon Technology is an equal opportunity employer. We are committed to providing access and opportunities to individuals with disabilities. If you are an applicant who is unable to fully utilize/access our application process because of a disability, Aechelon Technology will provide a reasonable accommodation. Please send an email to to request that accommodation, and please be sure to include a detailed description of your requested accommodation, your name and preferred method of contact.