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Account Manger- Energy
4 months ago
An Account Manager at 5 serves as the primary point of contact for large commercial and industrial clients, focusing on client service and building long-term relationships. In this role, you will facilitate the successful development, evaluation, and implementation of customized energy and sustainability strategies in collaboration with our clients and advisors. Account Managers play a vital role in ensuring that 5 consistently exceeds client expectations throughout the entire engagement process. Candidates without prior experience in the energy industry will not be considered for this position.
We prioritize individuals who can thrive in a fast-paced environment and embody our core values of honesty, integrity, excellence, accountability, and fun. Those with high levels of integrity, curiosity, creativity, autonomy, and dynamism are best suited to excel in our dynamic workplace.
What you'll be doing:
- Serve as the primary point of contact for 5's largest clients on energy-related matters.
- Develop and present energy management strategies to clients independently and in collaboration with other team members.
- Coordinate internal efforts to assess client needs and review market opportunities as part of the overall support team.
- Provide expert energy advice to companies facing complex energy challenges, including volatile market prices, reliability concerns, and the imperative to meet aggressive carbon reduction targets.
- Effectively communicate and promote new services as they are introduced, ensuring clients are aware of their potential benefits.
- Diagnose client issues, enlist necessary support, and facilitate resolution efficiently. Account Managers should adeptly identify problems, engage relevant colleagues, and ensure swift resolution.
What you'll bring:
- Minimum of 3 years' experience in the energy industry (retail gas and/or electricity procurement, sustainability, solar, demand response, etc.), or in a related field with transferable skills.
- Experience working within ERCOT, PJM, or NYISO is preferred.
- Proven ability to prioritize multiple clients/accounts and adeptly handle challenging situations.
- Enjoyment of solving complex problems is essential.
- Experience in a client-facing role involving presentation development and strong project management skills is preferred.
- Candidates should demonstrate a proactive approach to identifying new business opportunities through prospecting, networking, and other channels.
- Ambition, passion, teamwork, and grit are essential qualities for this role.
- B2B outside sales experience is a plus.
- Superior communication skills are necessary.
- BA/BS degree required; MA/MS degree highly desired.
