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Seasonal Visitor Center Attendant

4 months ago

Andover, Massachusetts, United States Anoka County Full time
Job Posting End Date: June 30, 2024 at 11:59pm CST
Hiring range: $15.00 to $17.50 per hour. The starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County.

Come join our team at Anoka County where you can serve your community while enjoying the benefits of work-life balance

In order to be considered for this position, information to support your answers must be included in your application. A resume attachment is optional and cannot be used in place of this application.

Position Description

The Anoka County Parks mission is as a department of Anoka County, our mission is to positively impact the quality of life in Anoka County by providing parks, outdoor recreation, and leisure services for the public. Our mission encompasses the protection of the natural environment, improving the health of citizens, and supporting a strong local economy. The department has an immediate opening for Seasonal Visitor Center Attendant who will perform various duties. Some of the critical responsibilities of this position include providing excellent customer service to park users by ensuring communication is carried out in a polite, professional, and efficient manner.

This is a seasonal, non-exempt, on-siteposition. Interviews will take place as applications are received for those selected to move forward in the hiring process.

Pay & Benefits

  • Salary: $15.00 to $17.50 per hour.
  • Professional development opportunities.

Work Location

  • This position will work throughout the various regional park locations, including Bunker Hills Regional Park, Coon Rapids Dam Regional Park, and Rice Creek Chain of Lakes Park Reserve.
  • Expected work hours are varied including days, evenings, weekends, and holidays, for 20-40 hours per week. This may include extended hours on weekends and holidays as required.

Job Duties and Responsibilities
These examples are not all-inclusive and are intended to be illustrative of the primary responsibilities of an Anoka County Seasonal Visitor Center Attendant.

  • Provide excellent customer service to park users by ensuring communication is carried out in a polite, professional, and efficient manner.
  • Operate point of sale and reservation systems to assist customers.
  • Enforce policies and handle customer concerns in a respectful and consistent manner.
  • Mediate and resolve customer complaints or concerns.
  • Arm and disarm the building security system as needed.
  • Communicate via various technology (phone, computer, radio device).
  • Balance monitoring, ordinance advisement, and answering park questions/requests or concerns.
  • Must be neatly groomed and willing to wear and maintain a uniform.
  • Perform other duties as assigned

Qualifications and Requirements:

Minimum Knowledge, Skills, and Abilities Needed

  • Must be 16 years of age or older by the first day of employment.
  • Successfully pass a criminal history background check.

Preferred Knowledge, Skills, and Abilities Needed

  • Previous campground/hospitality experience.
  • Strong verbal and written communication skills
  • Previous experience in customer service and leadership.
  • Accurate record keeping and oral/written communication.
  • Planning, organizing, and problem solving.
  • Establish and maintain effective working relationships with others.
  • Take direction and complete assigned job duties independently.
  • Read and interpret manuals, county policies and procedures.
  • Use a computer, phone, radio, and other office equipment.

Physical Demands and Work Conditions

  • Indoor and outdoor county worksites in all weather conditions depending on assignment
  • Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Ability to see colors, shades and brightness.
  • Hearing abilities required for general and phone communication, signals, and machine sounds
  • Assignments require several hours of varied physical activity in addition to viewing a computer screen, sitting at a desk, or walking/standing
  • Physical activity may include repeated bending, stooping, reaching, twisting, prolonged walking on sloped or uneven terrain, and handling/carrying equipment
  • Cognitive abilities required include problem solving, prioritization of tasks, short- and long-term memory, interpreting and understanding written documents, and general mathematical skills
  • Regular lifting of 0-25 lbs., occasional lifting of up to 75 lbs.
  • Equipment used includes computers, phones, and standard office equipment.
  • Travel between work sites may require driving a county vehicle and/or a personal vehicle
  • Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions

Selection Process

It is important that your application show all the relevant education and experience you possess. This information will determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions.

Pre-employment Requirements

Anoka County has determined that successfully passing a pre-employment criminal/driving background check, drug screen and DOT physical, and/or other qualifications checks may be necessary for certain positions. Applicants may be required to sign an informed consent form allowing the County to obtain to conduct such screenings and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

About Anoka County

As the fourth largest county in Minnesota, we depend on the diversity, dedication, determination, and innovation of our employees. We offer a wide range of career opportunities for people with a variety of personalities, abilities, knowledge, and life experiences who can come together for the single purpose of serving Anoka County's 369,000 citizens in a respectful, innovative, and fiscally responsible manner. If your career aspirations resonate with our mission, we invite you to Find Your Path with Anoka County Hear from other Anoka County employees .

Commitment to Affirmative Action and Equal Opportunity Employment

Anoka County is committed to the principles of our Affirmative Action Plan and Equal Employment Opportunity. It is the policy of Anoka County to recruit, hire, train, and promote persons in all job titles, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, marital status, genetic information, status with regard to public assistance, physical ability, sexual orientation, or age except where such status is a bona fide occupational qualification. It is the policy of Anoka County to make employment decisions in a manner that will further our Affirmative Action Plan and Equal Employment Opportunity.

If you require accommodations or have any other questions regarding this job posting, please call the Anoka County Human Resources Department at and reference the posting title and number. If you have questions about the hiring process, please visit:

Anoka County is an Equal Opportunity Employer, please see our EEO policy:

Anoka County is committed to the principles of equal employment opportunity. It is the policy of Anoka County to recruit, hire, train and promote persons in all job titles, without regard to race, color, creed, religion, sex, national origin, marital status, status with regard to public assistance, disability, sexual orientation, or age except where such status is a bona fide occupational qualification. It is the policy of Anoka County to make employment decisions in a manner which will further the principles of equal employment opportunity.