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Ticket Sales Manager

4 months ago

Myrtle Beach, South Carolina, United States teamworkonline Full time
Who are the Myrtle Beach Pelicans?We are the Class-A Affiliate of the Chicago Cubs and are located less than a mile from the beautiful white sand beaches that stretch for 60+ miles along the Grand Strand. Myrtle Beach hosts 20,000,000+ visitors annually and the destination consistently ranks among the best in the country. The Pelicans are entering their 25th season in Myrtle Beach and play at beautiful Pelicans Ballpark. Myrtle Beach Pelicans Awards & Accolades
  • #1 MiLB Single-A Ballpark Experience for 5th Consecutive Year (Stadium Journey Magazine, 2023)
  • 2020 Community Award Winner (SC Governor's Conference on Tourism & Travel)
  • 2015 Bob Freitas Class A-Advanced Award Winner (Baseball America)
  • Carolina League Excellence in Marketing & Promotions Award
  • Top 5 Myrtle Beach Attraction (TripAdvisor)
  • TripAdvisor Certificate of Excellence Recipient
  • Franchise Sellout Record (15)
  • Franchise Record for Average Nightly Attendance (4,197)
  • Back-to-Back Carolina League Champions (2015 & 2016)
Position DescriptionAs a Ticket Sales Manager, your main responsibility will be selling tickets. That is priority numbers 1, 2 and 3. You'll do this by learning to sell from some of the best in the industry and connecting with businesses, non-profits, community groups, and the like using various outbound techniques; including, phone calls, emails, social media, networking events, becoming engrained into the community, etc. Once connected with our fans you will be using solutions based selling techniques to recommend the best fit for their situation. The Ticket Sales Manager position is the perfect fit for someone who has shown success in sales within the sports industry and is ready to take that next step. Essential Duties and Primary Responsibilities
  • Responsible for, but not limited to, new season ticket sales, individual and packaged suites/hospitality, and group events to corporations, non-profits, schools, civic groups and the general public with an emphasis on maximizing revenue
  • Meet and exceed established weekly, monthly and annual sales goals
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
  • Generate a pre-determined minimum number of weekly out of office as well as in ballpark "face-to-face" meetings to create new business opportunities
  • Provide a superior level of customer service to all suite clients, season ticket holders, plan holders, single game buyers, new business prospects and fans alike
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to sales team meetings and training sessions
  • Model and reinforce the Pelicans expectations of positivity, work ethic, professionalism, respect and being the best you can be
  • Other duties as assigned

Competencies
  • Strong organizational and time-management skills
  • Excellent oral and written communication, customer service and problem solving skills
  • Ability to function in a fast-paced environment, handle multiple projects and adhere to deadlines
  • Ability to navigate the stadium in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both game days and non-game days
  • Availability to work flexible hours including nights, weekends and holiday

Qualifications
  • Minimum one year of prior outbound sport sales experience
  • Looking for a leader who is personable, hardworking, self-motivated, organized and detail-oriented to become a valuable member of our sales team.
  • Excellent communication (written and verbal), decision making, basic computer skills, project management, and inter-personal skills necessary.
  • Willing to engrain themselves in the community through networking and relationship building
  • Minimum three business based relationship references available upon request.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.