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IT Invoice Specialist

4 months ago

Cleveland, Ohio, United States Parker Hannifin Full time

Position Summary

Join Parker Hannifin's Digital & IT Team located at our Global Headquarters in the suburbs of Cleveland, Ohio We are actively looking for team members to join our Digital & IT team A career at Parker offers a meaningful sense of accomplishment and boundless potential for professional and personal growth. You will work alongside the brightest minds in the world to develop innovative technology and products and contribute to our company's goal of solving the world's greatest engineering challenges. Through Parker's social responsibility programs, you will have opportunities to give back to the community and make a difference in the lives of others. We offer a competitive total rewards package, hybrid 4:1 work schedule, and a vibrant work campus with many amenities.

Position Summary:

As a Digital and IT TEM senior analyst you will be responsible for the strategic delivery of all Corporate IT TEM expense management, partnering with our vendors and Divisions to ensure that all costs are optimized, and savings realized.

Responsibilities

Responsibilities:


• Wireline and mobility Stakeholder Management - Vendor management to ensure all invoices are correct against contract commitments. Liaison with all Corporate IT service owners to ensure all billing is efficient and to optimize cost savings.


• Wireline and mobility support - To provide highly technical support and advice / consultancy to meet service level agreements and deliver customer satisfaction efficiently and effectively.


• Projects - Ensure project deliverables are met within Corporate IT procedures and completed within the agreed time, budget, and to the highest quality.


• Documentation creation - The ability to document standards and procedures clearly and concisely.

PRINCIPLE ACCOUNTABILITIES


• Ensure all TEM month end accounts payable activity is completed on time and to the correct standard.


• Complete strategy focused service reviews with our mobility and wireline champions to ensure services are accurate and to reduce Telecoms spend.


• Provide consultancy, support, and training to divisional and location administrators in relation to TEM services.


• Advise Division IT colleagues on corporate standards and how to implement best practices to reduce costs.


• Manage relationships with Division Management Teams; Divisional IT Managers and Division Financial controllers to provide technical support and guidance regarding wireline and mobility spend.


• Support all requests coming into the TEM email box


• Review and improve processing of wireline and mobility charges / invoices.


• Manage and report on TEM cost saving initiatives.


• Collaborate with our TEM managed service partner to ensure all invoicing is correctly distributed, on time and to an auditable standard.


• Liaison with our Enterprise vendors to manage the Corporate IT TEM spend (\$16m) to remediate any invoicing issues and ensure processes are efficient, reducing the number of late fees incurred by Parker.


• Management and support of the (TEM) system


• Plan/coordinate future country wide onboarding to


• Keeping track of all work assigned and ability to provide daily updates to management.


• Manage a combination of short- and long-term projects aimed at continual improvement within the TEM environment.


• Onboarding of new acquisitions into


• Management of divestitures and location closures for TEM systems


• Ensure all Parker's invoice processing and accounting rules are followed, and costs are allocated correctly and efficiently to Parker Divisions


• Provide training to team members on relevant technologies.


• Develop, document, and communicate plans for investing in system enhancements, including analysis of cost reduction opportunities.


• Develop, document, communicate and enforce policies for standardization on invoicing rules, mobility procurement and inventory management.


• To provide guidance, training, documentation, and support to any managed services on all applicable technologies


• Continual review of TEM processes, identifying recommendations and implementing / communicating the improvement made, along with any savings.

PLANNING AND ORGANISATION

This role requires excellent project management skills and the ability to lead technical projects and conversations with high level stakeholders. This individual needs to possess advanced analytical skills as well as an understanding of Parker's invoice processing rules. Creating detailed documentation will be an essential part of this role. This individual must be able to work independently to ensure that projects are delivered according to plan and within budget.

DECISIONS

All decisions should be made in line with HPT boundaries.

Qualifications

KNOWLEDGE, SKILLS & EXPERIENCE

4 years or more experience running in a 24/7 IT environment.

Advanced knowledge and experience in all aspects of TEM including leading major projects.

Advanced knowledge of Parker's internal invoice processing and accounting rules

Understanding of Telecoms Expenses

Strong project management skills

Excellent problem solving, documentation and communication skills.

Excellent excel skills.

Excellent customer service skills with the ability to deal with demanding situations.

Strong written and verbal communication skills to interact professionally with all stakeholders.

Self-starter, team player able who can motivate other team members.

Exceptional analytical, conceptual, and problem-solving abilities

Able to prioritize and execute tasks in a high-pressure environment.

Ability to work in a challenging environment and multi-task.

Ability to proactively escalate issues to appropriate levels of management in the organization as well as with vendors.

Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor")

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Know Your Rights: Workplace Discrimination is Illegal ) and Genetic Information Discrimination