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Senior Analyst, E-commerce

4 months ago

New York, New York, United States Tapestry Full time

Stuart Weitzman shoes are designed for high fashion and high function. Known for over 35 years for it's artisanal Spanish craftsmanship and precisely-engineered fit, the luxury footwear brand inspires women around the world to shine with confidence with every step.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Senior Ecommerce Analyst

Position Overview:

The Senior Ecommerce Analyst is a key member on a fast and dynamic team responsible for providing the Digital and ECommerce teams with meaningful and actionable data-driven analysis and insights to facilitate decision-making across the finance, digital marketing, and eComm operations team. This position will collaborate cross functionally, reporting into the Director of Finance & eCommerce Analytics as a data expert on the performance and optimization of the digital shopping experience.

Key Responsibilities:

  • Collaborate closely with Site Operations, Finance, Merchandising, and Digital Marketing teams to define site KPIs, develop dashboards and deepen the understanding of our customer
  • Help inform short and long-term data-driven strategies to achieve Ecommerce-channel revenue and profit goals through detailed tracking, analysis, and recommendations
  • Manage daily/weekly KPI reporting, presenting actionable performance insights to all level of the business
  • Build and maintain dashboards and tools that provide insight into the performance of Ecommerce channel efforts, including but not limited to site merchandising, site content, customer experience, conversion, promotions, returns and traffic trends
  • Develop processes and methodologies to automate reporting and dashboards, working cross-functionally with corporate digital team
  • Develop daily sales planning in conjunction with finance team to achieve sales targets
  • Maintain a thorough knowledge of internal systems and platform capabilities

Qualifications:

  • Highly analytical with strong ability to consolidate data inputs from multiple web data sources and present actionable insights
  • Comfortable with presenting data cross-functionally across multiple levels of the business, adjusting content to align with audience needs
  • Strong communication and teamwork skills with cross-functional departments including finance, planning, buying, content and marketing teams.
  • Strong mathematical skills, with experience in retail math
  • Ability to problem-solve, be forward-thinking and anticipate needs
  • Ability to think both strategically and creatively
  • Strong attention to detail, as well as possess organizational and time management skills, being comfortable managing shifting priorities while maintaining daily workflow
  • Ability to work cross-functionally and collaboratively in a fast-paced, multi-tasking environment
  • Excellent verbal and written communication and interpersonal skills

Experience:

  • Bachelor's Degree preferred, but equivalent expereince in lieu of education is acceptable.
  • Minimum 2+ years of relevant experience in analytical roles, eCommerce experience required
  • Google Analytics and Data Studio experience required; Knowledge of Tableau, SQL, MicroStrategy, Quantum Metrics preferred
  • Strong proficiency with Microsoft office applications, including advanced capabilities with Excel
  • Macros, VBA skills are a plus

Our Competencies for All Employees

  • Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Stuart Weitzman is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. #LI-RE1 #HYBRID

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at or

Visit Stuart Weitzman at

Work Setup

BASE PAY RANGE $80,000.00 TO $85,000.00
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