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Unit Secretary/Psych Tech, Behavioral Health
4 months ago
Overview
JOB SUMMARY: The Psychiatric Technician I provides patient care to psychiatric patients as directed by a Registered Nurse and according to the plan established by the treatment team for the Adult Safety Unit. Develops therapeutic relationships with patients and family members through participation in department and team treatment programs. Provides direct and indirect care to psychiatric patients across the life span.
EDUCATION/EXPERIENCE: High school diploma or GED required. Bachelor's degree preferred. CNA preferred, Two years in a direct care role in a behavioral healthcare setting or security experience preferred.
LICENSURE, CERTIFICATION, and/or REGISTRATION: Must have current Nurse Assistant I certification or achieve within six months of hire. Must obtain Management of Aggressive Behavior (MOAB) training for physical restraint within 90 days of hire. Current BCLS for healthcare providers required.
ESSENTIAL FUNCTIONS:
- Collaborates with Registered Nurse to plan and initiate appropriate interventions consistent with policies and procedures. Assists Registered Nurse and Treatment team with Milieu Management by managing supplies in line with guidelines to meet patient needs and budgetary constraints
- Collects and communicates physical and psychosocial data about health status of patient/family in a systematic and continuous manner. Includes patient and family in this process. Observes and reports symptoms, behaviors, and changes in patient's condition in a timely manner. Initiates one-to-one interactions with patients according to the milieu program.
- Participates in department treatment program as follows: uses creativity to determine therapeutic interventions that will result in maximal patient outcome. Carries out therapeutic interventions that are for specific patient needs. Communicates barriers with team. Collaborate with patients and the treatment team to optimize activities and patient schedule. Supports safe, appropriate, effective and efficient patient care by providing accurate, thorough and timely documentation that consistently meets departmental requirements.
- Demonstrates knowledge of standards of care practice. Incorporates these into practice and holds self and others accountable for practicing according to these standards. Consistently performs safety checks correctly with accurate documentation. Performs environmental rounds as required on each shift, with appropriate follow-up to RN and appropriate documentation.
- Serves as an adult role model for all patients and peers. Advocates for patient needs. Assists with milieu management of department. Facilitates patient educational groups.
- Assists with orientation and training of new staff, demonstrates an ongoing commitment to improve the performance and skill of co-workers. Serves as a preceptor to new employees on a routine basis. Demonstrates competencies of the preceptor/resource role. Formulates recommendations to improve individual performance. Facilitates constructive feedback regarding own performance. Actively participates in department/hospital committee/taskforce. Actively participates in department/hospital committee/taskforce. Participates in ongoing revision and development of department policies, procedures, guidelines, and program groups to maintain/improve quality. Consistently utilizes non-patient care time by offering assistance to team.
- Maintains patient rights in accordance with North Carolina's Patient's Bill of Rights.
SKILLS/QUALIFICATIONS:
Ability to evaluate and appropriately respond to verbal and nonverbal communication from psychiatric patients across the life span
Demonstrates ability to escort psychiatric patients off unit
Excellent oral, written, and interpersonal skills
Solid computer skills to utilize electronic medical record in a time efficient manner
Good organization skills, ability to multi-task and prioritize
Knowledge of concepts, procedures and techniques
Team building and problem solving skills
Critical thinking and decision making skills
Ability to work in stressful situations
High level manual dexterity required
WORK ENVIRONMENT:
Contact with patients under wide variety of circumstances
May have to physically constrain/restrain agitated patients
Exposure to infection disease-bearing specimens
Possible exposure to infections and contagious diseases
Exposure to the risk of bloodborne diseases
Occasional exposure to radiation hazards
Exposure to housekeeping/cleaning agents/chemicals
Subject to many interruptions
Occasionally subject to irregular hours
