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Customer Quality Engineer

4 months ago

Highland Park, Illinois, United States Magna International Inc. Full time
About us

We see a future where everyone can live and move without limitations. That's why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people.

Forward. For all.

Group Summary

The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets.

Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world.

About the Role


• To exhibit a fair and consistent management approach that follows the principles outlined in The Decoma Employee Charter.

• Embrace and support the Company policies and business objectives in the daily management of the operation of the Company.

• Identify growth and development opportunities and on-going training needs for employees to promote an overall positive working environment.

• Comply with ISO-14001 and TS-16949 guidelines where applicable.

• Support department health and safety initiatives to support the Company's objectives for a safe and healthful workplace for MEHP employees. Adhere to all safety and health objectives, policies and procedures of MEHP to provide for a safe and healthful workplace. Work in a safe manner at all times and report any unsafe conditions to your supervisor in order that the situation can be corrected. Report all accidents and near misses in a timely manner when they occur.

Your Responsibilities


• Support the Customer Relations Manager and quality management team in the administration of activities that will ensure Customer satisfaction.

• Participate in continuous improvement programs and activities to ensure the attainment all departmental performance objectives – specifically MEHP quality objectives.

• Support MEHP's Customer base through a proactive approach to managing their quality, delivery and technology objectives.

• Support the collection, organization and distribution of non-conformance data related to Customer concerns, PPM's and PRR's.

• Publish Customer performance charts / data to Senior Management and the Department Managers on a monthly basis

• Through the Corrective Action Process, support the implementation of effective containment measures, the development of effective root cause analysis and permanent corrective action plans in conjunction with Management and their delegates to ensure Customer satisfaction.

Who we are looking for


• Bachelor's Degree in a related field of study.

• TS-16949 lead assessor qualification or equivalent.

• Micro-computer software training.

Your preferred qualifications


• Minimum five years experience in quality and process control in automotive painted plastic parts manufacturing.

• Demonstrated strong oral and written communication skills required.

• Must be computer literate in the Windows NT environment and in using the Internet.

What we offer

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Site Benefits
Awareness. Unity. Empowerment.

At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.