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Host - Part-time

4 months ago

Anaheim, United States Honda Center Full time
A great experience starts with you

Honda Center welcomes fans, performers, and athletes from around the globe. Our team members are an integral part of the event experience through their interactions with guests. Whether you're looking to create a great guest experience at a concert, support business growth and development, work behind-the-scenes during an Anaheim Ducks game, or anything in-between, this is your opportunity to start the next chapter of your career story and help create a one-of-a-kind fan experience at Honda Center.

Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.

Job Title:Host

Pay Details:

The starting hourly rate for this position is $20.50 per hour.

The Restaurant Host is primarily responsible for the greeting guests, taking reservations (in person and over the phone), and escorting guests to their seats. The restaurant host also answers phone calls, records and processes take-out orders over the phone, and answers any customer inquiries regarding the restaurant and the menu. This is a part-time position.

Responsibilities
  • Greet guests and patrons upon arrival at the restaurant with professionalism, customer service, and a hospitable attitude
  • Answer restaurant phone calls timely; assist with transferring phone calls, recording reservations, and processing take-out orders as requested by guests
  • Review reservation list and ensure seating arrangement is in accordance to guests' preference and/or restaurant guidelines; escort guest(s) to designated dining space
  • Responsible for organizing and maintaining host stand and entrance of the restaurant; ensure all menus are clean, organized, and updated with most updated menu
  • Maintain knowledge of restaurant happenings, including menu updates, operational guidelines, service hours, special offerings, etc.
  • Possess knowledge of complete menu offerings, including production specifications, ingredients, cooking times, presentation/packaging, etc.
  • Support all team members to ensure guests receive high quality service; provide notes and insights if guests have special requests, assist team by clearing/cleaning/pre-setting tables for next party, ensure hospitable experience for all guests
  • Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
  • Understand and assist with execution of responsible alcohol service
  • Follow, adhere, and practice the Safety and Sanitation standards set forth by the Food & Beverage Department including but not limited to:
  • Social distancing
  • Use of face mask/covering when in common areas, presence of guests, and where Social Distancing is not possible
  • Use of gloves when handling guest food or beverage
  • Cleaning and sanitizing high contact surfaces that are frequently used by guests and fellow employees
  • Frequent handwashing, regardless of use of gloves
  • Other tasks as assigned by supervisors and/or managers
Skills
  • Minimum 18 years of age
  • 1-year experience working as a host in an upscale restaurant preferred
  • Strong attention to detail; strong customer service/hospitality skills
  • Must possess excellent interpersonal skills and diplomacy
  • Strong communication skills
  • Ability to lift, push, and pull 20lbs
  • Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
  • Flexible schedule: ability to work nights, weekends and holidays as required
  • Must be able to work in an environment with fluctuating temperatures
Knowledge, Skills and Experience

Education - High School Diploma or Equivalent

Experience Required - 0-1 Year

MR2024

Company:Anaheim Arena Management, LLC (F&B)

Our Commitment:

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us